- Amazon (Arlington, VA)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... for AWS generative AI services by developing and executing comprehensive customer success strategies. You will architect the frameworks, programs, and playbooks that… more
- Qualtrics (Reston, VA)
- … success of our customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager, you should both be a tech-savvy ... globe who think that's work worth doing. **Principal Technical Success Manager - Financial Services** **Why We Have This...We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend… more
- General Dynamics Information Technology (Fairfax, VA)
- …Citizenship Required:** Yes **Job Description:** **GDIT is seeking a REMOTE Customer Success Manager to support our Identity, Credential, and Access Management ... in a fast-moving and challenging DoD environment is a must. **How the Customer Success Manager will make an impact:** + Support onboarding efforts of Mission… more
- Confluent (Richmond, VA)
- …technical insights & perspective while coordinating between Confluent Sales, Product, Services, Support and Training teams to drive technical success . + Identify ... **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted...necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Somatus (Mclean, VA)
- …a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of ... than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version...+ Community engagement opportunities + And more! AVP, Customer Success will be responsible for customer retention, revenue growth… more
- Amazon (Arlington, VA)
- …critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS data services and ... and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as...expertise with a commitment to ethical AI development. We support each other's growth while pushing the boundaries of… more
- ServiceNow, Inc. (Vienna, VA)
- …for everyone. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio ... of customers to help them achieve business outcomes and foster greater adoption...+ Identify criteria for assisting your customers by using Success Plays in the Success Platform +… more
- Amazon (Arlington, VA)
- …offerings around Amazon Q Business * Develop compelling sales enablement materials that help articulate the value of our services to customers and partners * ... Support the creation of business cases, ROI models, and...AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings * Monitor… more
- Datavant (Richmond, VA)
- …our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business model ... our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We...of our customers and how our solutions and products support those goals + Excel in advanced account management… more
- IQVIA (Chesapeake, VA)
- …drive measurable results - all without having to pick up the phone. Platform Success is a diverse group of problem solvers with boundless curiosity. Together, we ... is the senior leader responsible for driving the growth, retention, and overall success of a portfolio of high-value client relationships. Acting as the strategic… more