- Binghamton University (Binghamton, NY)
- …Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support ... in-person; all in a higher education campus environment. The Help Desk Support Analyst will record all... role. + Experience with Windows and/or Mac operating systems , Microsoft Office, and general technical troubleshooting + Excellent… more
- Amphenol Aerospace (Sidney, NY)
- …documenting and closure of help desk tickets + Work with technical team to support Help Desk System + Research questions using available resources + ... for the administration of the help desk system so as to provide user support ...experience working with Windows, Active Directory, MS Exchange, Phone Systems + Working knowledge of networked systems … more
- Robert Half Technology (New York, NY)
- …based in New York, New York. Responsibilities: * Deliver prompt and effective support for hardware, software, and operating systems , addressing user issues ... Windows. * Manage and troubleshoot mobile devices, including Android systems , ensuring secure and efficient performance. * Support...minimum of 5 years of experience in a technical support or help desk role. * Proficiency… more
- Heritage Christian Services (Amherst, NY)
- …Chromebooks, tablets, smart phones.) + Printers and copiers support . + Utilize help desk ticketing system . + Provide remote and in-person support ... Overview The Help Desk Technician will support all Heritage Christian Services employees, computer hardware and software, which supports the mission, vision and… more
- Snap Inc. (New York, NY)
- …you'll do:** + Own and optimize the content and user experience on the Snapchat Support help center, ensuring that Snapchatters can easily find answers to common ... questions, learn about new products and features, and get help from support + Ideate and execute...support and journey mapping + Experience with ticketing systems such as Jira + Passion for supporting the… more
- Goddard Riverside (New York, NY)
- …community referrals for public benefits, housing, and legal support . + Help participants navigate public benefit systems , the affordable housing market, and ... Participant Support Specialist (Train and Earn) Job Details Job...Input weekly, bi-weekly, monthly, and quarterly data into database systems such as Salesforce and DYCD Connect Portal. Knowledge… more
- Robert Half Technology (Brooklyn, NY)
- …other operational needs. Responsibilities: * Respond promptly and professionally to technical support requests submitted through the service desk system . * ... track user issues, events, and resolutions accurately within the support services ticketing system . * Configure, maintain,...At least 1 year of experience in a technical support or help desk role. * Proficiency… more
- Albany Medical Center (Albany, NY)
- …States of America) Salary Range: $46,220.72 - $64,709.01 Third Shift Position The Help Desk Tech provides initial employee support for technical inquiries ... verbal interactions with users meet those standards Typical responsibilities include: Support + Answer the Help Desk support line and provide all assistance… more
- Educational Alliance, Inc. (New York, NY)
- …from camp + Encourage all campers to do their best & be their on-site daily support system + Focus on social dynamics & friendship building of assigned camper ... during the summer + Learn about assigned campers who need additional support and help carry out their plan for success throughout the summer + Communicate… more
- CUNY (New York, NY)
- …communications functions at a College or Unit. They work in technical support , applications development, operations, help desk, and similar environments, as ... "At Baruch College we believe that student success is everyone's responsibility" The IT Support Assistant, a Help Desk Associate, is a part-time, Tier 1 … more