- SUNY Upstate Medical University (Syracuse, NY)
- …first level phone support including but not limited to PC support , networking, hospital information systems , administrative information systems , decision ... on hardware/software problems and products. Identify problem source and dispatch additional support resources as required. Document all Help Desk calls received.… more
- Fujifilm (Albany, NY)
- **Position Overview** The Lead National Support Specialist [NS3], provides an additional level of expertise and experience to the customer service national ... support specialists team. The Lead NS3 will assist in...but not limited to: storage, PACS, VNA, Mobility, 3D Systems , Syncomm and Clinical Information Systems for… more
- Research Foundation CUNY (New York, NY)
- …reports that support the work of the rating team. Rating and Monitoring + Help support key components of the ratings for the overall project. + Review ... monitor ratings for consistency and accuracy, review appeals, implement inter-rater reliability systems , and monitor the Standards Inventory database system for… more
- Ford Motor Company (Albany, NY)
- …is centered around delivering exceptional customer experiences (CX) and enabling a best-in-class support and self- help experience for our owners. You will be an ... and secure digital interactions. An ideal candidate will have experience building self- help / support experiences digitally, who understands how consumers search… more
- HSBC (Buffalo, NY)
- …people, our investors, our communities and the planet we all share. The Consultant Support System will work with the IBM mainframe team to install, customize, ... rapid expansion throughout 2027 and beyond. As our **Consultant Support System ,** you will: + Manage ...maintain a comprehensive disaster recovery plan for all managed systems + Design rollouts of system enhancements… more
- Mount Sinai Health System (Wantagh, NY)
- …packages to meets user needs, and implements required software. 4. Receive requests from help desk and provide second level support , escalate problems and issues ... **Job Description** The Desktop Support Specialist II provides consultation to business area...System is one of the largest academic medical systems in the New York metro area, with more… more
- City of New York (New York, NY)
- …end users. - Participating in training and preparing Help Desk staff to support new systems and new functionality. - Facilitating cross training of Help ... Executive Director for Agency Operations, the Director of User Support will manage a team of help ...practices - Knowledge of BMC Remedy software - ticketing system - Technical understanding of telecommunications systems ,… more
- City of New York (New York, NY)
- …M-III, to function as an Executive Director, HRA Employment/Work Engagement & Child Support Systems , who will: - Manage & Coordinate applications programming ... Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE The Department of Social...City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return… more
- City National Bank (New York, NY)
- …The role will collaborate with business leaders, users, in-house developers and third party support to help bring the vision to life. This will include ... across the business and technology organization to understand their needs, gain support for initiatives, and assess the impact of those initiatives on the… more
- City of New York (New York, NY)
- …the end users. - Participate in training and preparing Help Desk staff to support new systems and new functionality - Facilitate cross training of Help ... Executive Director for Agency Operations, the Director of User Support will manage a team of help ...practices - Knowledge of BMC Remedy software - ticketing system - Technical understanding of telecommunications systems ,… more
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