- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in the Pathology and ... Laboratory Medicine Outreach Customer Support Department. With the ability to work independently as well as part of a team provides professional and expeditious… more
- University of Rochester (Rochester, NY)
- …motivation with excellent written and verbal communication and customer service skills. **_Financial Management_** + Document demographic and insurance information ... to cognitive barriers or medical intensity and ensure their or surrogate representative 's ultimate participation in the case management process. + Perform ongoing… more
- University of Rochester (Rochester, NY)
- …cognitive barriers or medical intensity and ensures their or surrogate representative 's ultimate participation in the case management process. Performs ongoing case ... required + Excellent written and verbal communication and customer service skills required + Strong computer skills and ability...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- Catholic Health Services (Roslyn, NY)
- Job Details Position Summary: The Patient Representative is assigned to administrative duties and responsibilities related to patient care in a team-based care and ... Assisting patients with various needs when not providing direct patient care clinical support Requirements: + High School diploma or GED required + Associates degree… more
- Mount Sinai Health System (Greenlawn, NY)
- …scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support . The Patient Service Representative I, possesses ... scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support . The Patient Service Representative I, possesses… more
- University of Rochester (Rochester, NY)
- …staff training activities. Assists clinic leadership through various aspects of operational support , which may include assisting with lead duties such as personnel ... coordination, prior authorizations as well as be assigned as main provider support . Assists staff in complex decision making and adaptation to technology and… more
- University of Rochester (Rochester, NY)
- …of innovative workflows and procedures within their practice area to elevate service delivery and streamline processes. Provides expert support in resolving ... while facilitating initiatives and offering mentorship and leadership to pharmacy support staff. Maintains knowledge and skills of medication access and manages… more
- Oracle (Albany, NY)
- …and planning. Develop solution proposals encompassing all aspects of the customer's service lifecycle. Participate in the development, presentation and sales of a ... senior executives and IT leaders to deliver tailored, value-driven solutions that support their digital transformation and customer success initiatives. If you are a… more
- University of Rochester (Rochester, NY)
- …staff in complex decision making. May coordinate the duties of less experienced support staff. May train peers and/or less experienced support staff. **ESSENTIAL ... telephone coverage. + Demonstrates effective, courteous telephone manners. Utilizes service recovery conceptsRelays messages promptly by assessing the urgency of… more
- Broadview FCU (Albany, NY)
- …Member Advocate serves as a trusted advisor, empathetic listener, and service professional, delivering world-class support with a hospitality-driven approach. ... champions of continuous improvement, always seeking ways to enhance service delivery, efficiency, and member outcomes. Essential Job Functions/Responsibilities: +… more