- Canon USA & Affiliates (NY)
- …products-helping people capture life's most important moments. As a Tier 2 Camera Pro Support Rep , you'll serve as a trusted expert and problem-solver for ... Support CPS (Canon Professional Services) members with troubleshooting, service coordination, equipment inquiries, and membership renewals - Guide users through… more
- University of Rochester (Rochester, NY)
- …front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant ... with HIPAA standards + Respond to all localized Emergency Page Codes. Offer support , equipment and comfort to both patient and interdisciplinary teams as required by… more
- University of Rochester (Rochester, NY)
- …activities. Assists clinic supervisor or manager through various aspects of operational support which may include assisting with lead duties such as personnel ... authorizations as well as be assigned as main provider support . The Outpatient Access Lead/Expert will be responsible for...by departmental needs. + Sets the standard for customer service , accuracy, and efficiency in the Outpatient Access work… more
- University of Rochester (Rochester, NY)
- …insurance verification. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service ... must make complex decisions. May train new or less experienced support staff. Responsibilities GENERAL PURPOSE: Performs functions associated with patient… more
- University of Rochester (Rochester, NY)
- …staff training activities. Assists clinic leadership through various aspects of operational support , which may include assisting with lead duties such as personnel ... authorizations as well as be assigned as main provider support . Assists staff in complex decision making and adaptation...by departmental needs. + Sets the standard for customer service , accuracy, and efficiency in the Outpatient Access work… more
- University of Rochester (Rochester, NY)
- …staff in complex decision making. May coordinate the duties of less experienced support staff. May train peers and/or less experienced support staff. **ESSENTIAL ... coverage. + Demonstrates effective, courteous telephone manners. + Utilizes service recovery concepts + Relays messages promptly by assessing...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL SUMMARY Using excellent customer service skills and exercising thorough knowledge of hospital policy ... and outpatient beds and services, schedules and assigns accommodations or service locations; determines financial eligibility, secures account for billing and… more
- University of Rochester (Rochester, NY)
- …insurance verification. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service ... as a point person for handling complaints, and utilizes service recovery concepts. + Answers phone in a timely...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- University of Rochester (Rochester, NY)
- …insurance verification. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service ... as a point person for handling complaints, and utilizes service recovery concepts. + Answers phone in a timely...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- University of Rochester (Rochester, NY)
- …revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service ... patient, serves as a resource for handling complaints, utilizes service recovery concepts, serves as front-line problem solver. -...Create - and Make the World Ever Better. In support of our values and those of our society,… more