• Outpatient Access Rep

    University of Rochester (Rochester, NY)
    …revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service ... patient, serves as a resource for handling complaints, utilizes service recovery concepts, serves as front-line problem solver. -...Create - and Make the World Ever Better. In support of our values and those of our society,… more
    University of Rochester (08/09/25)
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  • Referral & Prior Auth Rep IV

    University of Rochester (Rochester, NY)
    …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500281 Therapy Support Services Work Shift: UR - Day (United States of America) Range: UR ... issues. Monitors quality assurance of daily operations. Provides coaching and training support . **ESSENTIAL FUNCTIONS** + Serves as point of contact to answer… more
    University of Rochester (09/16/25)
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  • Referral & Prior Auth Rep III

    University of Rochester (Rochester, NY)
    …efficiently with program leadership for patient/facility issues that arise. Clinician Support Specialist + Serves as master scheduler for all clinical staff. ... record, therefore, assures accurate and concise information is entered. Service Coordination + Coordination of referrals to other ...Create - and Make the World Ever Better. In support of our values and those of our society,… more
    University of Rochester (09/16/25)
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  • Security Rep II

    University of Rochester (Rochester, NY)
    …GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and irreplaceable art ... facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge of...Create - and Make the World Ever Better. In support of our values and those of our society,… more
    University of Rochester (08/07/25)
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  • Temporary Broker Call Center Rep

    Healthfirst (NY)
    …process, Medicare and Commercial product questions and various other customer support functions + Employer/Broker questions and issues regarding group credentialing, ... and eligibility, premium bills, premium payments and reconciliation and service -related projects + Make recommendations to management concerning problems, problem… more
    Healthfirst (09/24/25)
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  • Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …inquiries by telephone, email or website chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves ... Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not… more
    University of Rochester (08/07/25)
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  • Hospital Admissions Rep IV

    University of Rochester (Rochester, NY)
    …on more complex assignments. **ESSENTIAL FUNCTIONS** + Interprets eligibility for admission/ service /treatment plans. + Documents in a timely, accurate manner in the ... PCP when patient has been admitted to an inpatient service . + Exercises independent judgement in application of complex...Create - and Make the World Ever Better. In support of our values and those of our society,… more
    University of Rochester (08/07/25)
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  • Health Insur & Auth Rep III

    University of Rochester (Rochester, NY)
    …degree of professionalism and motivation with excellent communication and customer service skills required + Strong ability to multi-task and prioritize required ... Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not… more
    University of Rochester (10/03/25)
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  • Claim Resolution Rep IV

    University of Rochester (Rochester, NY)
    …to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue ... Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not… more
    University of Rochester (10/03/25)
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  • Pharmacy Access Rep III - Specialty

    University of Rochester (Rochester, NY)
    …patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to the ... Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not… more
    University of Rochester (09/21/25)
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