- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone communication, and ... related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests...relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone… more
- Citigroup (Irving, TX)
- …and exciting company benefits. **Role Overview - #FXAPSupport** As an **FXOpsTech Application Support Analyst ** you will play a pivotal role in running and ... Our Production Management team provides critical business and technical support to the Services , Markets, Banking and...team, you will help deliver a world class client service and experience, by applying engineering, innovation, learning and… more
- Citigroup (Irving, TX)
- The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the ... affected by the performance of the individual. **Responsibilities:** + The Application Support Senior Analyst provides technical and business support … more
- Evolent (Austin, TX)
- …Stay for the culture. **What You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be ... responsible for troubleshooting production support issues reported by our clients. You will collaborate...Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application… more
- Bank of America (Dallas, TX)
- : SS&CO Private Bank Settlement Support - Transaction Mgmt. Operations Analyst Dallas, Texas **To proceed with your application, you must be at least 18 years of ... be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Dallas/XMLNAME SS-CO-Private-Bank-Settlement- Support Transaction-Mgmt-Operations- Analyst \_25029729) **Job Description:** At Bank of… more
- Citigroup (San Antonio, TX)
- …Analyst is an entry level position responsible for providing operations support services , including but not limited to; record/documentation maintenance, ... Operations - Core Team. Additionally, the Assoc Ops Sup Analyst serves as the liaison between operations staff, relationship...objective of this role is to provide day-to-day operations support in alignment with Citi operations support … more
- Robert Half Technology (Dallas, TX)
- Description JOB DESCRIPTION Under the direction of the IT Director, the IT Support Specialist performs a variety of technology support functions. They are ... responsible for ticket escalation and general software support , hardware (laptops, desktops, printers, and phones), and training....computer users regarding problems and questions. * Excellent customer services skills and the ability to work in a… more
- TEKsystems (Houston, TX)
- …switches, routers and associated protocols. Additional Skills & Qualifications Customer Service , White Glove support , strong communication both verbal and ... Skills: - 3-8 years of IT Hardware and software support - Windows 11 - O365 Troubleshooting/Administration experience -...etc) - SCCM for imaging - Passion for Customer Service This position is not a senior -level role.… more
- Vistra (Irving, TX)
- …Salesforce, Lodestar preferred *High school diploma or equivalent **Key Metrics** * Support departmental SLA's and work queue achievement *Maintain qualitative and ... on Ercot LCI contracts and transactions, specifically. **Job Family** General Services **Company** Vistra Retail Operations Company **Locations** Irving, Texas Texas… more
- Ryder System (Austin, TX)
- …and ensure smooth operation. + Maintain servers and associated hardware, applications, services , and settings + Ensure network security and connectivity + Provide ... Tier 2/3 support for escalated network and system issues. + Secure...address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist… more