- Amazon (Herndon, VA)
- …complex, scalable, and secure AWS solutions tailored to customer needs 2 . Providing technical guidance and troubleshooting support throughout project ... Description The Amazon Web Services Professional Services (ProServe) team is...S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (eg Solutions Architect Professional, DevOps Engineer Professional)… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …+ 2 years of operations experience providing application infrastructure support ; 1 year performing system administrator support . **Security Clearance ... IcM queue with SWA management team + Escort Anchor: Support responsibilities as needed based on leads availability as...seems no operators or shared will be available to service request) + Informing developers when they are moved… more
- Bank of America (Richmond, VA)
- …the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level 2 end user support , release support as well as ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/ServiceNow-Operations-Specialist\_25022086- 2 ) **Job Description:** At Bank of America, we are… more
- Anywhere Real Estate (Virginia Beach, VA)
- …and act as the liaison between Client Groups, brand leadership, and internal service teams. Support onboarding for new members including technical issues. ... 2 . **Global Strategy & Value Proposition Development** : Support the development and delivery of a consistent, impactful Anywhere Value Proposition across all… more
- Amazon (Herndon, VA)
- …program, and many more! Basic Qualifications - 2 + years of senior level leadership support experience - Experience with executive level calendar ... Assistant who thrives in a fast paced environment to support Amazon Foundational Security Services . This role...travel coordination Preferred Qualifications - 4+ years of senior level leadership support experience - Experience managing… more
- SHI (Richmond, VA)
- …we're proud to be a $15 billion global provider of IT solutions and services .** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them ... to thrive - in our offices or yours.** **Job Summary** The Managed Services Engineer - M365 is responsible for supporting, configuring, and optimizing Microsoft… more
- EchoStar (Christiansburg, VA)
- …critical thinking and problem-solving skills to resolve customer issues within defined service level agreements + Use business applications, diagnostic tools, ... service , live-streaming and on-demand programming, smart home installation services , mobile plans and products. Today, our brands include Boost Mobile,… more
- Anywhere Real Estate (Virginia Beach, VA)
- …to track individual and team performance by providing visibility on how well the support team is meeting service level agreements; (iv) incident and ... service delivery is timely and accurate, meeting all Service Level Objectives ("SLO's") and other metrices;...dashboards assisting tracking tickets, root cause, change request management, service request management and reporting; and + 2… more
- NANA Regional Corporation (Alexandria, VA)
- …is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... manner. + Develop and manage escalation procedures to ensure service level agreements (SLAs) are met. +...end users to coordinate issue resolution and deliver exceptional support services . + Contribute to the planning… more
- Amazon (Herndon, VA)
- …complex, scalable, and secure AWS solutions tailored to customer needs 2 . Providing technical guidance and troubleshooting support throughout project ... Description JOB SUMMARY The Amazon Web Services Professional Services (ProServe) team is...S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (eg, Solutions Architect Professional, DevOps Engineer Professional)… more