- Amazon (Herndon, VA)
- …complex, scalable, and secure AWS solutions tailored to customer needs 2 . Providing technical guidance and troubleshooting support throughout project ... Description JOB SUMMARY The Amazon Web Services Professional Services (ProServe) team is...S3, RDS, Lambda, IAM, VPC, CloudFormation) - AWS Professional level certifications (eg, Solutions Architect Professional, DevOps Engineer Professional)… more
- Leidos (Springfield, VA)
- … Manager** is responsible for overseeing the daily operations, maintenance, and support services of the organization's physical facilities. This role ensures ... that building systems and services function efficiently and safely, while aligning with organizational...safely, while aligning with organizational goals and delivering exceptional service to building occupants. The ideal candidate will have… more
- EchoStar (Christiansburg, VA)
- …critical thinking and problem-solving skills to resolve customer issues within defined service level agreements + Use business applications, diagnostic tools, ... service , live-streaming and on-demand programming, smart home installation services , mobile plans and products. Today, our brands include Boost Mobile,… more
- NANA Regional Corporation (Alexandria, VA)
- …is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... manner. + Develop and manage escalation procedures to ensure service level agreements (SLAs) are met. +...end users to coordinate issue resolution and deliver exceptional support services . + Contribute to the planning… more
- Anywhere Real Estate (Virginia Beach, VA)
- …to track individual and team performance by providing visibility on how well the support team is meeting service level agreements; (iv) incident and ... service delivery is timely and accurate, meeting all Service Level Objectives ("SLO's") and other metrices;...dashboards assisting tracking tickets, root cause, change request management, service request management and reporting; and + 2… more
- Evolent (Richmond, VA)
- …healthcare outcomes. **Collaboration Opportunities:** + Supervisor's work directly with our Provider Service Associate team to assist with providing support to ... health care system and ensure people get the same level of care and compassion we would want for...Be Doing:** Evolent is looking for a Supervisor, Provider Services to play a pivotal role in leading our… more
- SAP (Herndon, VA)
- …customized due to regional or business need. **KEY RESPONSIBILITIES** 1) Deliver Core Customer Support focusing on Data Integrations 2 ) Proactive Support and ... the global market leader for business software and related services , and SAP National Security Services Inc.(R)...support engineers if necessary while maintaining a high level of customer satisfaction. + Ability to independently analyze,… more
- Magellan Health Services (Hampton, VA)
- …(CYB) counseling services to children of all ages of military service members and their families at military installations to include civilian expeditionary work ... of service members at assigned primary and secondary locations. Services include assessment, brief counseling and consultation, action planning, referral to… more
- Amazon (Arlington, VA)
- …complex, scalable, and secure AWS solutions tailored to customer needs 2 . Providing technical guidance and troubleshooting support throughout project ... Services , upskill with AWS Training and Certification, optimize with AWS Support and Managed Services , and meet objectives with AWS Security Assurance… more
- American Electric Power (Roanoke, VA)
- …asset attributes for accuracy, and resolve errors as necessary. + Provide a specialized level of process support including response to questions from the field, ... and without additional instruction or supervision required, the intermediate level in this job family may be requested to...as needed. + Perform quality assurance of Transmission Field Services data by routine checks of accuracy of asset… more