- ICF (Reston, VA)
- …found in production, introduced by releases, or caught in lower environments + Production support volume (Tier1, Tier 2 , Tier 3 tickets) + Defect resolution ... clearly to program leadership and customer stakeholders. **Quality & Support Alignment** + Track delivery-related quality metrics that reflect...across environments + Ticket handling across Tier 1, Tier 2 , Tier 3 (or whatever we will be calling… more
- Nightwing (Sterling, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges.… more
- USAA (Chesapeake, VA)
- …with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- Transdev (Lorton, VA)
- …Key Responsibilities: + Provides guidance and management to operating locations. + Senior level leadership of a large fixed-route service is required for this ... overall operations including the delivery of safe and reliable service , employee oversight, management of contract assets, risk management,...maximum $220,000 Benefits include: + Vacation: minimum of two ( 2 ) weeks + Sick days: 5 days + Holidays:… more
- Meta (Henrico, VA)
- …to drive maximum server up-time and utilization rates, understanding hardware failure rates and service level agreements 11. Support and train team members ... root cause) including, but not limited to, remote troubleshooting and physical inspection of services in data halls 2 . Participate in root cause analysis of… more
- Wegmans (Charlottesville, VA)
- …A BONUS UP TO $500! Hiring immediately! Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a stocker ... you'll work with a team to provide incredible customer service and ensure the department is fully stocked with...to help you balance your personal and work life 2 . Higher premium pay rates for working overtime, on… more
- Naval Sea Systems Command (Norfolk, VA)
- …integrating architecture to include research and development, design, delivery, integration, and in- service engineering support . You will perform as the lead ... systems integration agent for RS20. You will support United States Fleet Forces (USFF), Pacific Fleet (PACFLEET),...lower pay band, ND-04 (GS-12/13 equivalency), in the Federal service or equivalent experience in the private or public… more
- Capital One (Mclean, VA)
- …other I/O Psychologists to design and deliver innovative selection strategies to support our shared business goals. With an emphasis on quantitative and qualitative ... analysis, you'll support the design, validation, and implementation of assessment tools...orientation Basic Qualifications: + Master's degree + At least 2 years of employee selection and assessment work experience… more
- Ryder System (Richmond, VA)
- …action mindset; manage Service Level Agreements (SLAs) for Severity 2 and 3 support tickets **Additional Responsibilities** + Develop and maintain ... **Summary** The Application Developer IV will actively and efficiently support all phases of the Agile software development and... all phases of the Agile software development and service delivery lifecycle - including but not limited to… more
- Amazon (Ashburn, VA)
- …- Drive projects with moderate complexity. - Assist in troubleshooting of facility and rack- level events within internal Service Level Agreements (SLA). - ... You would work with teams of front-line responders who support the operations of some of the world's most...meet the demands of a changing market. AWS Infrastructure Services owns the design, planning, delivery, and operation of… more