- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of ... Service Desk technicians to resolve and escalate user incidents...an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and ... on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves 8 hour shifts at the client ... tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps...Linux, Cisco, ITIL, DoD) + Knowledge of Amazon Web Services (AWS) **Other Job Specific Skills** + Excellent customer… more
- Justice, Bureau of Prisons/Federal Prison System (Jonesville, VA)
- …develop, maintain, and monitor goals and objectives established to accomplish the Food Service mission of the Bureau of Prisons. Must know and understand the methods ... meet the definition of surplus or displaced from a position in the competitive service . To receive selection priority for this position, you must: 1. Meet CTAP… more
- Adecco US, Inc. (Richmond, VA)
- …this opportunity could be the perfect fit for you! We're looking for a **Lead, Customer Service Representative ** to guide and support a team of customer ... **Lead, Customer Service Representative ** _Richmond, VA_ | 22.00 per hour Are you a natural leader with a passion for helping others succeed? Do you thrive in a… more
- Magellan Health Services (Arlington, VA)
- …for child maltreatment and/or Family violence can benefit from additional, more-intensive support from these services . + Provides effective, timely and ... Provide support to all eligible Families with expectant parents...for children to prevent family violence. Provide activities and services including information and referrals, parenting programs, respite care… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... services running on various platforms (operating within a defined...within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …this role, you will primarily work independently, handling Tier 3 production support tickets by efficiently resolving them within a timely manner. Your ... responsibilities will include communicating with team members and Tier 2 support desk agents to address reported issues, running queries in SQL Developer to identify… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or ... Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as: **Roles and...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- BCA Financial Services, Inc. (Richmond, VA)
- …information, or any other legally protected status. Keyword Search: customer service , healthcare, now hiring, customer support , credit, collections, accounts ... medical billing, medical office, medical front desk, call center, call center representative , remote call center, customer service jobs, contact center, customer… more
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