- Tesla Laboratories. Inc. (Vienna, VA)
- …area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing the IT infrastructure and ... and software applications for Windows desktops + Troubleshoot problems and provide support for Microsoft applications such Outlook and Microsoft Office + Assist with… more
- Pacific Northwest National Laboratory (Richmond, VA)
- …contribute significantly to MC&A training program development, implementation, and technical support across diverse facilities. MC&A Training: + Update and refine ... to the NNSA MC&A Functional Area Manager to address enterprise challenges and support strategic initiatives + Serve as a trusted, reliable resource for resolving… more
- TekSynap (Chantilly, VA)
- …troubleshoots products andmodifiesproducts to customer requirements + Provide expert and second tier technical support for the installation and repair of complex ... and complexity of a reported issue and ifnecessary,escalate to theappropriate specialist + Determinethe troubleshooting workflow and organize support priorities… more
- KeenLogic (Alexandria, VA)
- … calls; and coordinate with vendors on items that need to be escalated to Tier III support . Experienced understanding functions of the help desk system in order ... Communicate issues and concerns with team leads and other support groups. + Provide Tier I/II ...customers and get immediate action started by the appropriate specialist . + Candidates may be asked to provide input… more
- CACI International (Chantilly, VA)
- …service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound ... of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and direct operational monitoring to ensure continuity of… more
- NTT America, Inc. (Richmond, VA)
- …EXPERIENCE** Three years in a data center environment managing projects/operations of a Tier 3 data center. + 2 years Data Center commissioning experience. + Data ... business hours, including weekends, late nights, holidays, and on-call support . + Must be available by cell phone for...day at NTT DATA** The Data Center Quality Commissioning Specialist is responsible for supporting with the management of… more
- V2X (Springfield, VA)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... clearance for our Systems Engineering and Architecture Services (SEAS) Team to support our government customer based in Springfield, VA. This position will require… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a Part time Helpdesk Specialist - Intermediate with an active Secret clearance to support KDS ... as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem resolution and… more
- Black & Veatch (Arlington, VA)
- …clients. As part of BV Operations, your skills will be aligned to projects that support our Data Center team. The foundation of BV Operations provides the ability to ... have the opportunity to: + Function as a technical specialist or in a Project Lead role. + Lead...develop technical expertise in specialty area. This role will support projects primarily for North America. The ideal candidate… more
- Virtual Service Operations (Lorton, VA)
- …or a related field (or equivalent experience). + Proven experience working as a Network Support Specialist or in a similar role, with a deep understanding of ... As a Network Engineer, you will be responsible for providing senior level support for our network infrastructure, with a focus on LAN/WAN designs, configurations,… more
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