- PagerDuty (San Francisco, CA)
- …on a technical level and serving as an escalation point for our Frontline Technical Support team . Your responsibilities include providing technical ... that extra mile for our customers. Are you a Technical Support Engineer who shares our values...PagerDuty. How do you measure success? We measure our team 's success in terms of how responsive we are… more
- Palo Alto Networks (Santa Clara, CA)
- …analysis on case volumes, resolution times, and service bottlenecks. **The Team ** Our technical support team is critical to our success and mission. As ... forefront in the industry. **Your Impact** + Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and… more
- MongoDB (Palo Alto, CA)
- …and our customers to identify, characterize, solve & recover from problems raised to the Technical Support team + Resolve technical issues through ... Complex Technical Challenges (https://www.mongodb.com/blog/post/solving-complex- technical -challenges-mongodbs- technical -services- team ) or what life in Cloud Support … more
- Hologic (San Diego, CA)
- …product lines. + Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates. + ... passion and feel a sense of purpose each and every day. Our award-winning ** Technical Support ** team plays a big role in that mission. They provide phone… more
- Intuit (Mountain View, CA)
- …ethnicity and gender._ **Qualifications** + Minimum 10-15 years of C-Suite Senior Executive Technical Support and/or Executive Team Lead experience both PC, ... can put your interpersonal skills to use while solving technical problems for our senior leadership team ?...Intuit is looking for a dynamic and customer-focused Executive Technical Support Staff Analyst 4 for C-Suite… more
- AGCO Corporation (CA)
- …short notice-to dealers within the assigned area, serving as the 'eyes and ears' of the Technical Services & Support team when needed. + Travels onsite to ... as readings, photos, and video. + Collaborates closely with the area Field Team and Technical Support . Provides Custom Harvester Combine Support during… more
- Cisco (San Jose, CA)
- …member of the product team , your responsibilities include: + Lead, mentor, and support a team of Technical Marketing Engineers to drive technical ... and making cloud-managed IT a reality. Our Industrial IoT Technical Marketing Engineering (TME) Team is critical...ensure alignment with customer needs in industrial IoT. + Support sales teams with technical expertise during… more
- IBM (San Jose, CA)
- …As a Customer Support Engineer, you will participate in the worldwide remote technical support team for our Content Manager OnDemand software. You will ... other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand....around the globe. You will act as a global team member contributing to seamless 24x7 "follow-the-sun" support… more
- IBM (San Jose, CA)
- …As a Customer Support Engineer, you will participate in the worldwide remote technical support team for our InfoSphere Optim software. You will be ... data governance. This role specializes in performing and enabling technical support for IBM InfoSphere Optim. Successful...around the globe. You will act as a global team member contributing to seamless 24x7 "follow-the-sun" support… more
- AVEVA (Lake Forest, CA)
- …As a Tech Support Principal Engineer, you will work as part of the Global Technical Support team which is responsible for all aspects of supporting our ... products. The Technical Support Team provides constructive, added-value advice that guides users to the information they want, helps them make sense of their… more
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