- MongoDB (New York, NY)
- …growth and acumen within the team + Extensive experience with Technical Support businesses/products and familiarity with product management processes is a ... build next-generation, AI-powered applications. Partnering with stakeholders in the Technical Services (post-sales support ) team ,...with stakeholders in the Technical Services (post-sales support ) team , Analytics team , and… more
- Amazon (New York, NY)
- …Industry Expert Technical Account Manager (IETAM) to support our larger Technical Account Managers team in the Media and Entertainment industry and hence ... mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that… more
- City of New York (New York, NY)
- …naloxone inventory and distribution data using REDCap, Microsoft Access, and Microsoft Excel. - Support the Technical Assistance Team in mailing out training ... mail-based distribution. In addition, OENDU provides contract management, fiscal, technical , and programmatic support to at least...for all orders processed. - Collaborate with the Data Team to design effective workflows for the management of… more
- West Seneca Central School District (West Seneca, NY)
- …as Data Protection Officer. + Support chief information needs. + Supervise and support the technical team , ensuring timely and effective resolution of ... (SDL) and/or + Erie County Civil Service appointment as a Chief Microcomputer Technical Support Specialist (CMCTSS) + Transfer applicants will be considered and,… more
- M&T Bank (Buffalo, NY)
- …tasks on small to large scope projects. + Prepare and support the technical dependencies for our team backlog items related to our EPIC and stories ... Provides Genesys Cloud CX & Omni-channel solution designs, development and implementation support . Influences technical direction in the development of new or… more
- MongoDB (New York, NY)
- …diagnose the root cause of production issues + Handle networking-related customer escalations from Technical Support team and coach teammates to do the same ... and collaboration. If you want to be a deeply technical leader on a collaborative team that...policy, we value our employees' wellbeing and want to support them along every step of their professional and… more
- MongoDB (New York, NY)
- …for how to achieve that placement + Handle distributed systems related customer escalations from Technical Support team and coach teammates to do the same + ... users, and more intelligently arrange data placement to transparently support dynamic customer workloads. Our team champions..., and using your experience to drive the long-term technical roadmap of the Cluster Scalability Team … more
- Rocket Software (Albany, NY)
- …per established and proven Rocket standards. + Will collaborate with customer, partners, Rocket technical support team and Rocket Sales staff to resolve ... will be in our IBM System Z professional services team working on customer engagements to help install, configure,...plus. **Essential Duties and Responsibilities** : + Will provide technical expertise for the OMEGAMON product family to our… more
- Hillside Family of Agencies (Rochester, NY)
- …and recommend applicable adjustments to meet deadlines and budgets. + Responsible for Tier 2 technical support for the Helpdesk team . Configure, deploy, and ... and preventative maintenance of technology resources and second level technical support for technical systems....+ Orient, coach, and mentor other Specialists on the team . Provide backup coverage for Specialist staff, as needed.… more
- Vail Resorts (NY)
- …Time / Year Round 11 Month + Skill Level: Advanced **Job Responsibilities:** + Provides technical support for team members with relation to email and mobile ... ambitious leaders, innovators and creators to join our talented team . If you're ready to pursue your fullest potential,...Vail's marketing platform, modifying and testing HTML/CSS/JS code, providing technical support and training for users of… more