- MongoDB (New York, NY)
- …Our ideal candidate will have: + 4+ years of experience in an end-user IT support role, including direct technical support for Executives and VIPs + ... Collaboration team . You will join an existing team that provides AV & Collaboration (AV&C) support...streamline and automate recurring workflows + Provide high-touch, white-glove technical support to executives and other VIP… more
- FirstLight Fiber (Victor, NY)
- …. In this role, you will be the first point of contact for end-user technical support . You will aid employees both remotely and on-site, resolving technical ... maintenance, and improvement of internal knowledge base articles and technical documentation. + Participate in team meetings...of experience in an IT helpdesk, service desk, or technical support role (internships or coursework may… more
- City of New York (New York, NY)
- …as remotely located. Escalates more complex and impactful issues to Tier II III support team . Troubleshoot to resolve technical issues related to personal ... Information Technology's, Service Desk Unit is a first level technical team dedicated to providing agency staff...to providing agency staff with the highest level of technical support , dependable service, and timely problem… more
- IQVIA (New York, NY)
- …to creating an environment where we all thrive doing what we love. The Product Support team serves as the critical bridge between Platform Success and Product, ... for super-curious, passionate and driven individuals to join our team . Our people are our greatest asset and we're...as intended and owning issue resolution. **Role:** The Product Support Specialist is a highly technical individual… more
- Shake Shack (New York, NY)
- …with end-users, vendors, and team members, delivering articulate and succinct technical guidance. + Provide dedicated support to the Controllership team ... business. Job Responsibilities and Duties + Assume leadership of technical support efforts for Workday US Payroll,...intricate issues and providing expert guidance to the payroll team . + Take ownership of configuring and maintaining Workday… more
- Ricoh Americas Corporation (Bronx, NY)
- … technical training. **Advanced Support & Mentorship** Act as second-level technical support for fellow technicians. Provide on-the-job training and lead ... **Senior Field Representative, Field Services Support ** **Reports To:** Field Technology Service Manager **Department:** Field Services **Location:** Customer Sites… more
- MVP Health Care (Rochester, NY)
- …+ 3 years customer service experience + Proven experience in providing technical support and problem solving/troubleshooting skills in an office environment. ... (Intune/Entra/Azure) + Experience with Windows 10/11 + Proven experience in providing technical support and problem solving/troubleshooting skills in an office… more
- Robert Half Technology (Maryknoll, NY)
- …position offers an opportunity to work in a dynamic environment, providing technical support and troubleshooting for both hardware and software issues. ... Description We are looking for a skilled Desktop Support Analyst to join our team ...efficient problem resolution and user satisfaction. Responsibilities: * Provide technical support for Windows PCs, Apple Macs,… more
- Under Armour, Inc. (Albany, NY)
- …balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical onboarding of new hires ... & Perks** + Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community + Under Armour Merchandise Discounts +… more
- Copeland (Albany, NY)
- …of refrigeration/controls equipment. **As A Support Center Technician, You Will:** ** Technical Support :** + Serve as the primary point of contact for ... innovate, be challenged and make an impact. Join our team and start your journey today! If you are...or Facility Controls experience. + 2-years of providing phone-based technical support . + This position will require… more