- Palo Alto Networks (Plano, TX)
- …normal business hours, including weekends (As business needs dictates) **The Team ** Our technical support team is critical to our success and mission. As ... quarterly business review. As part of the Prisma SDWAN support team , you will serve our customer..., you will serve our customer base by providing technical support , by answering incoming support… more
- Palo Alto Networks (Plano, TX)
- …ensure their repeat business and future endorsement. You will be in charge of leading a technical support team that will help identify and fix complex issues ... in conducting trend analysis for proactive support **The Team ** Our technical support team is critical to our success and mission. As part of this… more
- Palo Alto Networks (Plano, TX)
- …engineering, mathematics, or related experience-or equivalent military experience **The Team ** Our technical support team is critical to our success and ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...mission. As part of this team , you enable customer success by providing … more
- IBM (Austin, TX)
- …As a Customer Support Engineer, you will participate in the worldwide remote technical support team for our Content Manager OnDemand software. You will ... other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand....around the globe. You will act as a global team member contributing to seamless 24x7 "follow-the-sun" support… more
- Palo Alto Networks (Plano, TX)
- …+ Proficiency in Prisma Access and GlobalProtect is a plus. **The Team ** Our technical support team is critical to our success and mission. As part ... (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners +...of this team , you enable customer success by providing … more
- Palo Alto Networks (Plano, TX)
- …work outside of normal business hours (As business needs dictate) **The Team ** Our technical support team is critical to our success and mission. As part ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies...of this team , you enable customer success by providing … more
- Palo Alto Networks (Plano, TX)
- …a plus + Bachelor's degree or equivalent military experience required **The Team ** Our technical support team is critical to our success and mission. As ... profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies...part of this team , you enable customer success by providing … more
- Cornerstone onDemand (Houston, TX)
- …trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team . **In this role you will ... executives and engineering leaders. + Mentor, advise, and train other technical support team members, promoting knowledge dissemination and best practices.… more
- Kinder Morgan (Houston, TX)
- … (Natural Gas) provides strategic and operational leadership for the Natural Gas Technical Support team within the Measurement organization. This role ... Manager Engineering - Measurement Technical Support (Natural Gas) Job ID...and investigation techniques + Proven leadership experience managing a team of measurement technical experts + Strong… more
- Palo Alto Networks (Plano, TX)
- …analysis on case volumes, resolution times, and service bottlenecks. **The Team ** Our technical support team is critical to our success and mission. As ... forefront in the industry. **Your Impact** + Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and… more