- SKC Communication Products LLC (NY)
- Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, video, and ... abilities. + Provide direction to Tier 1 and Tier II Technicians. + Possess mastery level knowledge of Audio...include code writing and changing). + Provide remote (VPN) support of Integrated Room systems. + Manage client escalations.… more