- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and ... compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to… more
- UPMC (Williamsport, PA)
- …planning activities for the trauma program including clinical, educational, and research activities. Assess, implement, and evaluate department programs and services ... by building healthy relationships with patients, families, and colleagues. Oversees the data flow process for concurrent quality issues and directs each to… more
- Humana (Harrisburg, PA)
- …moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Application Architect ... platforms consist of Nuance IVA, Voice of the Consumer Survey , Guidance Center Video Kiosk, as well as InMoment...Guidance Center Video Kiosk, as well as InMoment market research . These platforms are at the core of our… more
- Stantec (New Cumberland, PA)
- …of our New Cumberland, Pennsylvania office. Your Key Responsibilities + Direct data management prior to cultural resource projects + Direct cultural resource ... inventory, processing, and curation of archaeological materials + Direct archival background research + Write technical reports and historic background summaries + … more
- Penn Medicine (West Chester, PA)
- …mission of providing the highest level of care to patients, conducting innovative research , and educating future leaders in the field of medicine. Working for this ... their standards into clinical practice. 4. Reviews nursing quality data , eg NDNQI and identifies how to apply best...assigned duties to maintain unit in a state of survey readiness and maintain quality initiatives. For example, quality… more
- Penn Medicine (West Chester, PA)
- …mission of providing the highest level of care to patients, conducting innovative research , and educating future leaders in the field of medicine. Working for this ... integrates their standards into clinical practice. Reviews nursing quality data , eg NDNQI and identifies how to apply best...assigned duties to maintain unit in a state of survey readiness and maintain quality initiatives. For example, quality… more
- TTEC (Harrisburg, PA)
- …Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results. + Review and evaluate operational procedures, including Customer ... and coordinating quality recognition programs. + Assist with the data and analysis of quality reports in conformance with...projects as required, such as assisting with the development, research , and delivery of new training or other necessary… more
- Devereux Advanced Behavioral Health (Villanova, PA)
- …support** through a nationally respected nonprofit known for clinical innovation, research , and mission-driven work. + **Benefit eligibility begins** the first day ... and environmental safety. + Tracking and analyzing key risk and quality data ; identifying trends and coordinating corrective action planning. + Providing guidance on… more
- Penn Medicine (Elizabethtown, PA)
- …mission of providing the highest level of care to patients, conducting innovative research , and educating future leaders in the field of medicine. Working for this ... structural and other significant changes within the practice; compile data to support needs and develop recommendations for review...and create action plans based on annual employee opinion survey . + Interview and select staff who will most… more
- Penn Medicine (West Chester, PA)
- …mission of providing the highest level of care to patients, conducting innovative research , and educating future leaders in the field of medicine. Working for this ... Performs job duties in accordance with these standards. Contributes to data collection for unit and hospital based studies. Maintains attendance/lateness standards… more