• Manager Operations Service Management-…

    Lumen (Albany, NY)
    …expectations based on direct customer feedback (such as Customer Satisfaction Survey results, Acceptable Churn, etc.). Responsible for managing all key business ... metrics that directly impact customer experience. Metrics include, but are not limited to, CCD (Customer Commit Date) Set, CCD Met, Standard Interval, Customer Interval, MTTR, % Met Yield, Availability, Fault Frequency and timely bill inquiry and dispute… more
    Lumen (10/03/25)
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  • Senior Banquet Manager

    Marriott (New York, NY)
    …implementation of corrective action plans. * Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective ... action to address service challenges; focuses on continuous improvement of guest satisfaction. * Attends and participates in all pertinent meetings. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and… more
    Marriott (10/01/25)
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  • Technical Infrastructure Program Manager…

    Amazon (New York, NY)
    …data at site incoming meters to develop utility resilience solutions - Survey Amazon sites to identify restart-limiting devices and develop resilience solutions (eg, ... UPS systems) for fast recovery following power outages - Provide comprehensive solutions, including ROI analysis and deployment roadmaps for power resilience projects - Track and analyze performance of implemented resilience solutions - Create and maintain… more
    Amazon (09/23/25)
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  • Accreditation Program Manager - NCQA SME

    Molina Healthcare (Yonkers, NY)
    …analyses. + Leads internal audits and file review rehearsals. + Ensures survey readiness by maintaining documentation and evidence of compliance. **Consultation & ... Collaboration** + Serves as a strategic advisor to market teams, mentoring them through the accreditation process. + Facilitates workgroups and committee meetings to address market-specific barriers and drive improvement. + Coordinates with Delegation… more
    Molina Healthcare (09/08/25)
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  • Nurse Manager - Comprehensive Psychiatric…

    Arnot Health (Elmira, NY)
    …procedures for the admission and discharge planning programs. + Participates in survey (inspections) made by authorized government agencies . Is responsible for ... ensuring compliance with all New York State Department of Health (NYSDOH), Office of Mental Health (OMH), and The Joint Commission (TJC) standards and requirements at all times. + Practices Continuous Quality Improvement. Creates a working environment that… more
    Arnot Health (08/26/25)
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  • Banquet Manager

    Marriott (New York, NY)
    …implementation of corrective action plans. * Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective ... action to address service challenges; focuses on continuous improvement of guest satisfaction. * Attends and participates in all pertinent meetings. The salary range for this position is $76,000 to $101,000 annually. Marriott offers a bonus program,… more
    Marriott (08/08/25)
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  • Manager , Mainframe Technical Consulting

    Broadcom (Melville, NY)
    …are consistently kept informed. + Understand and address customer and Partner survey results/trending and respond to changing customer needs. + Support sales teams ... by participation in customer and Partner meetings as needed. **Financial Targets** + Ensure the team meets or exceeds the team's stated financial targets. + Create, maintain and manage to plans to meet or exceed financial targets. + Direct, measure and… more
    Broadcom (07/23/25)
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  • Senior UX Researcher

    American Express (NY)
    …capability by conducting external satisfaction studies. + Act as JD Power vendor manager , internal point of contact, and survey expert for all digital ... EDR, the Customer Experience Insights team **(CXI)** is looking for a **Senior Manager of Customer Experience (CX) Insights** . Reporting to the Director of CX… more
    American Express (10/01/25)
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  • HVAC Sales Specialist

    Mirabito Energy Products (Oneonta, NY)
    JOB DESCRIPTION Position: HVAC Sales Specialist (Hybrid/Remote) Reports to: HVAC Sales Manager Yearly Salary: $110K - $160K (Salary plus Earned Commissions) GENERAL ... DESCRIPTION: Reporting to the HVAC Sales Manager , the Sales Specialist's role is to develop and...which include but are not limited to, completing a survey of our customer's home and/or building to determine… more
    Mirabito Energy Products (09/09/25)
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  • HVAC Sales Specialist

    Mirabito Energy Products (Binghamton, NY)
    JOB DESCRIPTIONPosition: HVAC Sales Specialist (Hybrid/Remote)Reports to: HVAC Sales Manager Yearly Salary: $110K - $160K (Salary plus Earned Commissions) GENERAL ... DESCRIPTION:Reporting to the HVAC Sales Manager , the Sales Specialist's role is to develop and...which include but are not limited to, completing a survey of our customer's home and/or building to determine… more
    Mirabito Energy Products (09/09/25)
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