- Banc of California (Los Angeles, CA)
- …providing technical support to users of the company's network, software, and computer systems , performing routine Service Desk tasks, and participating in ... groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** The Service Desk Support Specialist II is responsible...established service level guidelines. + Completes routine system or user administrative tasks such as… more
- Cayuse Holdings (Sacramento, CA)
- …MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...support or IT support. + Experience with ServiceNow IT Service Management System . + Customer service… more
- GovCIO (Sacramento, CA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Robert Half Technology (Montecito, CA)
- …for hardware, software, and network-related problems. * Manage and respond to service desk tickets effectively, ensuring timely resolutions. * Install, ... diagnose and resolve basic technical issues efficiently. * Familiarity with handling service desk tickets and related workflows. * Excellent communication skills… more
- PennyMac (Westlake Village, CA)
- …initiatives, sharing knowledge and collaborating with colleagues + Achieve and maintain Help/ Service Desk performance metrics + Demonstrate behaviors which are ... of homeownership through the complete mortgage journey. A Typical Day The Help Desk Technician will provide primary client support to Pennymac external and internal… more
- Robert Half Technology (Livingston, CA)
- …and resolutions accurately within the ticketing system . * Manage and prioritize service desk tickets to meet service level agreements and deadlines. ... Microsoft Windows 10 to assist in user account and system management. * Collaborate with team members to share...Active Directory and Microsoft Windows 10. * Familiarity with service desk ticketing systems and… more
- Rain for Rent (Irvine, CA)
- …within a multi-domain environment + Be familiar with ticketing platforms (Cherwell, Jira Service Desk ) and ITIL methodologies What we offer: At Rain for ... provider of temporary liquid handling solutions, we're recognized for our systems engineering expertise, cost-effective problem solving, and the high value we… more
- Robert Half Technology (Yountville, CA)
- …clearly. * Hands-on experience with tools such as Active Directory, Windows 10, service desk systems , and point-of-sale devices. Technology Doesn't Change ... Description We are looking for an experienced Help Desk Analyst II to provide Tier 2 technical...operational workflows. * Create and update documentation for IT systems , including troubleshooting guides and internal processes. * Manage… more
- Hyundai Autoever America (Fountain Valley, CA)
- …of management experience in at least 3 of 6 areas of expertise below: + Service Desk + Account Administration + Onboarding/Offboarding + Change Management + ... Continuously evaluate and improve onboarding procedures to enhance the employee experience. + Service Desk Operations: Oversee Service Desk performance… more
- Ventura County (Ventura, CA)
- …users (in-person, phone, remote tools) E) Any experience with ticketing systems (name the system , eg, Service Desk Plus) F) The volume of users supported ... and provides central services that include accounting and fiscal support, personnel administration , IT support, Geographic Information System (GIS), Web and… more