- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …record transport errors, support Office 365, printing, WIFI, monitoring of alerts, and system provisioning. The Service Desk analyst is responsible for ... Management System + Triage and work incoming Service Desk calls, chats, tickets + Support...preferred. + 2-5 years of experience in information technology, systems administration or other IT related field.… more
- NTT America, Inc. (Sacramento, CA)
- …and ensure the delivery of services to clients for a 24 x 7 x 365, Enterprise Service Desk that provides remote level I and level II technical support to users ... all internal business units and practice groups to establish service delivery excellence toward being a world class ...compliance with SLA objectives + Performs routine and emergency administration of hosted systems and sub- systems… more
- Ricoh Americas Corporation (Los Angeles, CA)
- …to Have:** . Certification or extra training in customer service or office administration . As a front desk coordinator and communication liaison, you are the ... **Front Desk Coordinator & Communication Liaison** Summary: In this...collaboration. . Keep our communication tools sharp, ensuring our systems are agile and ready. . Own the process… more
- City of Carlsbad (Carlsbad, CA)
- …user problems in a help desk environment + Experience with Service Now service desk ticketing systems (IT Service Management) + APPLE Savings ... library and cultural arts departments, in addition to standard administrative and public works functions. The Department The IT...Do you have experience with Service Now service desk ticketing systems (IT… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …streamlining deployment processes. You will act as a key liaison between the Service Desk and Infrastructure teams, ensuring efficient issue resolution and ... track and remove end-of-life software, and ensure all desktop systems remain up-to-date with patches and updates. + Asset...& Escalations - Serve as the escalation point for Service Desk issues and act as the… more
- Kelly Services (Menlo Park, CA)
- …operations by coordinating incoming calls and ensuring timely responses. + Manage service desk and logistics operations, including calls, data entry, and ... Enter, analyze, and extract data using the maintenance management system . + Assist with administrative tasks such...+ Manage a seated, computer-based role supporting logistics coordination, service desk operations, and CMMS maintenance. +… more
- Mass Markets (CA)
- …for full-time customer service representatives to support inbound customer service , help desk , and back-office processing representatives for commercial and ... WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Sierra Nevada Company, LLC (Folsom, CA)
- …As an Administrative Coordinator II, you will support the front desk operations of our facilities while providing top-notch customer service to ... internal and external parties. Internally, you will coordinate proactive, administrative support for multiple leaders at the Manager and Director levels. Externally,… more
- HCA Healthcare (San Jose, CA)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for mentoring, ... of IT&S desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel* Participates in meetings, committees… more
- Amentum (San Francisco, CA)
- …for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier 2 environment. You'll rely on instructions ... follow-through, you will provide onsite and remote Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video… more