- Cayuse Holdings (Tallahassee, FL)
- …MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...support or IT support. + Experience with ServiceNow IT Service Management System . + Customer service… more
- GovCIO (Tallahassee, FL)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Robert Half Technology (Plant City, FL)
- …experience, Active Directory, MS Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Cisco Firewall, Networking, Dell Workstations. Must ... Description Looking for a Help Desk Technician I to join our team for...and resolve various technical problems, and deliver top-notch customer service . If you're passionate about technology and eager to… more
- Robert Half Technology (Jacksonville, FL)
- …Microsoft Windows 10 and basic hardware/software issues. * Strong familiarity with service desk ticketing systems , preferably Freshservice. * Excellent ... Description We are looking for an experienced Help Desk Analyst II to join our team in...requires a hands-on approach to troubleshooting, problem-solving, and customer service . Responsibilities: * Address and resolve incoming IT support… more
- MyFlorida (Tallahassee, FL)
- …technician or vendor partner for resolution. + Monitor the Help Desk tracking system and email. Meet service level agreement timelines. + Assist the FX Help ... Tool (https://compcalculator.myflorida.com/) Senior Info Tech Business Consultant / Help Desk Triage Technician Office of FX Program Administration...the integration between the Office of FX, FX Help Desk , IT Service Desk and… more
- TECO Energy (Ybor City, FL)
- …utilizing our support tools (ServiceNow, CMDB, Express Metrix, IT Asset Management Tools, Service Desk .) (30%) 2. Validate, prepare and submit for payment all ... of is deleted out of asset repository and all Service Desk request in the IT Asset...QUALIFICATIONS Education Required: Bachelor's Degree in Computer Science, Business Administration , Information Systems or other related field.… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …record transport errors, support Office 365, printing, WIFI, monitoring of alerts, and system provisioning. The Service Desk analyst is responsible for ... Management System + Triage and work incoming Service Desk calls, chats, tickets + Support...preferred. + 2-5 years of experience in information technology, systems administration or other IT related field.… more
- Deloitte (Tampa, FL)
- … service lane issues. + Collaborate and maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and ... Required: + Bachelor's degree required + 6+ years of IT Infrastructure experience (ie: system engineer/ admin , network engineer/ admin ) + Ability to be onsite… more
- Northrop Grumman (Melbourne, FL)
- …remediate classified or unclassified data spillage incidents. + Coordinates with users, service desk , server administrators, network engineers, and customer and ... and Information Technology Service Management (ITSM) Operations, including Service Desk , Desktop, Network, Telecommunications, Data Center, Application… more
- AssistRx (Orlando, FL)
- …ensure uptime, patching, and compliance with internal standards. + Work closely with Service Desk leadership to ensure support tickets and change requests are ... and experience. . 10+ years of professional experience in systems administration with a strong focus on...patching, and compliance with internal standards. Work closely with Service Desk leadership to ensure support tickets… more