• Assistant Director, Service Desk…

    City of New York (New York, NY)
    …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...onboard staff to ensure all can provide quality customer service on procurement, contracting and system related… more
    City of New York (06/12/25)
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  • Senior Analyst, Service Desk…

    City of New York (New York, NY)
    …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
    City of New York (06/12/25)
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  • Senior Service Desk Agent

    Cayuse Holdings (Albany, NY)
    …MacOS and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse...support or IT support. + Experience with ServiceNow IT Service Management System . + Experience in a… more
    Cayuse Holdings (07/11/25)
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  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... policy reform, resulting in ongoing process improvement to reduce administrative burdens and increase the positive impact of services...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
    City of New York (06/12/25)
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  • Global Service Desk Manager

    International Rescue Committee (New York, NY)
    Requisition ID: req58954 Job Title: Global Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type: Full-Time Gross ... Arrangement: Hybrid Job Description Job Overview/Summary: In the Global Service Desk Manager role you will be...concerns. + Work closely with infrastructure, security, applications, and service delivery teams to ensure system stability,… more
    International Rescue Committee (07/18/25)
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  • Help Desk Analyst L1

    Zones LLC (New York, NY)
    …a subject matter expert (SME) across limited subject areas. + Training and mentoring other service desk associates as needed What you will bring to the team: + ... products and services + Experience working on a help desk / service desk handling tickets preferred...the cutting edge of IT innovation, sales, engineering, operations, administration , and more, Zones is the place for you!… more
    Zones LLC (07/15/25)
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  • Help Desk Technician

    City of New York (New York, NY)
    …devices and telephone issues. - Create and manage assigned tickets using the KACE help desk system or similar system . - Provision Microsoft Active Directory ... report directly to the Director of IT in the Administration Unit. The responsibilities of the position include, but...responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+… more
    City of New York (07/03/25)
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  • Help Desk Analyst II

    Robert Half Technology (New York, NY)
    …on patience, professionalism, and follow-through. Preferred: Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk , Zendesk). ... Description Required: 2-4 years of experience in a Helpdesk, Service Desk , or Desktop Support role. Strong...finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
    Robert Half Technology (06/20/25)
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  • Service Support Technician

    Conifer Realty LLC (Rochester, NY)
    …a single point of contact for both end users and internal and external service desk technicians within the organization's desktop computing environment. The ... Support Lead will provide support in all day -to-day service desk activities as well as regular...as regular hands-on user support via tickets. This includes administration of and enhancements to the organizations ITSM tool… more
    Conifer Realty LLC (07/02/25)
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  • Library Public Services Coordinator

    Alfred University (Alfred, NY)
    …Hires, schedules, trains and supervises approximately 30-35 student workers. Schedules and maintains service desk hours and tracks use of student work study ... + Work regularly scheduled shifts at the Herrick Library service desk to maintain continuity and unity...service improvements. + Learn Library of Congress Classification System . + Monitor general order of library stacks, library… more
    Alfred University (05/09/25)
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