- Amphenol Aerospace (Sidney, NY)
- …of the Network and Operations group, the Help Desk Technician is responsible for the administration of the help desk system so as to provide user support ... and customer service on company supported applications and platforms. This position...tickets + Work with technical team to support Help Desk System + Research questions using available… more
- New York State Civil Service (Albany, NY)
- …with project management teams and departments, such as development and IT service desk teams, to ensure alignment with transition objectives;* Monitors ... Title Assistant Deputy Superintendent for Portfolio Management, NS Occupational Category Administrative or General Management Salary Grade NS Bargaining Unit M/C -… more
- Robert Half Technology (New York, NY)
- …of user devices, software, and classroom audio/video systems . * Manage IT service requests and calls through a ticketing system , ensuring all tasks are ... while ensuring the smooth operation of IT infrastructure and systems . The ideal candidate will have a strong background...Responsibilities: * Supervise the daily operations of the IT Service Desk , ensuring efficient workload distribution and… more
- Insight Global (New York, NY)
- …when conducting online sessions; -Testing and proofreading the work of colleagues; -Covering Service Desk How Tos, escalated incidents, and respond to requests ... tool sets; -Regularly contributing to the Firm Intranet and Learning Management System by adding or updating training events, resources, and tech tips; -Drafting… more
- Comcast (New York, NY)
- …a Comcast Company, is looking for a strategic leader for our expanding Deal Desk function. The Director, Deal Desk will be a data-driven leader, responsible ... for leading the Deal Desk team across our supply and demand verticals. This...and career growth **Requirements:** + Bachelor's degree in Business Administration , Economics, Finance or a related field + 8+… more
- City of New York (New York, NY)
- …regarding citywide systems under both FISA and OPA management. These systems include CityTime, the Financial Management System (FMS), the Payee Information ... Management System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk...from initial call to resolution using the Remedy IT Service Management System ; - Assist in collecting… more
- WTW (New York, NY)
- …Leader for validation. + Escalate technical issues to the Software Support/ Service Desk when necessary, ensuring issues such as system downtime, errors, or ... records to ensure data accuracy, completeness, and consistency within the CRM system . + Monitor and manage data quality by identifying and resolving duplicates,… more
- CUNY (Queens, NY)
- …is expected. * Knowledge of CUNYfirst/PeopleSoft is desirable. * Experience with a service desk model, such as FreshDesk, for communications. * Must possess ... the opportunity to contribute to the smooth operation of the academic administrative functions of the college while ensuring compliance with institutional policies… more
- Capgemini (New York, NY)
- …environment. **Nice to Have:** + Experience with Power Apps Portals. + Unified Service Desk (USD) customization and deployment experience. + Experience migrating ... CRM solutions, implementing custom business logic, and integrating with third-party systems . **Key Responsibilities:** + Design and implement robust security models… more
- Stony Brook University (East Setauket, NY)
- …or hospital environment + 1 years of experience with TDX (Team Dynamix) service desk software **Special Notes** **:** **Resume/CV should be included with ... Services **Position Summary** This position requires the incumbent to provide administrative and logistical support to the Stony Brook Medicine Technology Services… more