• Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …for MPR computers, operating systems , application software, telephones, and video conferencing systems . The Service Desk Analyst is expected to take ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...are a plus. + Prior experience with Office 365 administration and active directory a plus. Skills The ideal… more
    MPR Associates (06/09/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    …(DMV) area** . This role is responsible for managing the entire service desk operation for network, cloud/platform/ system /application, and cybersecurity ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our...+ Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field + 8+ years of… more
    ManTech (05/17/25)
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  • Service Desk Manager - (TS…

    NANA Regional Corporation (Alexandria, VA)
    …+ Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems , networks, applications, infrastructure, help- ... SUVI is seeking a Service Desk Manager to oversee and...SCI eligibility. + Bachelor's degree in Computer Science, Information Systems , Business Administration , Information Technology, or equivalent… more
    NANA Regional Corporation (06/12/25)
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  • Service Desk Team Lead​​

    Red River (Chantilly, VA)
    **Position Summary:** ​​The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of the ... are achieved. This role will report to the Technical Service Desk Manager.​​ **Primary Position Tasks:** +...as well asadvisory + ​Review technician priorities in ticketing system + ​Proactively performing daily queue management by assigning… more
    Red River (07/18/25)
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  • Tier 1.5 Service Desk Technician

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …streamline processes, and support system management. + Familiarity with **Jira Service Desk ** for ticket tracking, workflow management, or administrative ... Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to...troubleshooting by handling more advanced technical issues, supporting cloud-based systems , and escalating complex incidents when necessary. You'll play… more
    ASM Research, An Accenture Federal Services Company (06/27/25)
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  • Technical Operations Center Service…

    CACI International (Arlington, VA)
    Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for...Ability to perform in-depth troubleshooting skills on Windows Operating Systems (Windows 11), Microsoft Office products (M365), and various… more
    CACI International (05/20/25)
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  • Senior Service Desk Agent

    Cayuse Holdings (Richmond, VA)
    …MacOS and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse...support or IT support. + Experience with ServiceNow IT Service Management System . + Experience in a… more
    Cayuse Holdings (07/11/25)
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  • Field Service Representatives…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... managing IT infrastructure, including hardware, software, and networks. + Proficiency in system administration (ie. Windows, Linux). + Strong troubleshooting and… more
    UIC Government Services and the Bowhead Family of Companies (07/14/25)
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  • Tier I Service Desk Agent (Day…

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service ...public relations experience. + Experience with an incident tracking system (desirable). + Ability to maintain government clearance or… more
    ASM Research, An Accenture Federal Services Company (06/20/25)
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  • Associate Service Desk Technician

    NTT America, Inc. (Ashburn, VA)
    …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to… more
    NTT America, Inc. (04/25/25)
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