• Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …for MPR computers, operating systems , application software, telephones, and video conferencing systems . The Service Desk Analyst is expected to take ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...are a plus. + Prior experience with Office 365 administration and active directory a plus. Skills The ideal… more
    MPR Associates (09/08/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    …(DMV) area** . This role is responsible for managing the entire service desk operation for network, cloud/platform/ system /application, and cybersecurity ... **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager** to join our...+ Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field + 8+ years of… more
    ManTech (08/16/25)
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  • Service Desk Manager - (TS…

    NANA Regional Corporation (Alexandria, VA)
    …+ Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems , networks, applications, infrastructure, help- ... SUVI is seeking a Service Desk Manager to oversee and...SCI eligibility. + Bachelor's degree in Computer Science, Information Systems , Business Administration , Information Technology, or equivalent… more
    NANA Regional Corporation (09/11/25)
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  • SMIT Service Desk SRM Technician

    Leidos (Norfolk, VA)
    **Description** The SMIT Service Desk SRM Team has an opening for an experienced technician to work in our Norfolk, VA office. The Service Request Management ... requests as 'request fulfillment'. Primary Responsibilities **As a Service Desk SRM Technician, you will:** +...and software) from incoming customer contacts and proactive notification systems . + Respond to service , product, technical,… more
    Leidos (09/14/25)
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  • Technical Operations Center Service…

    CACI International (Arlington, VA)
    Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for...Ability to perform in-depth troubleshooting skills on Windows Operating Systems (Windows 11), Microsoft Office products (M365), and various… more
    CACI International (09/25/25)
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  • IT Service Desk Support - Tier III

    Trace Systems Inc (Portsmouth, VA)
    …Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support personnel to support the Norfolk Naval Shipyard CIO ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...account issues, create and manage tickets for work management systems , and processing various administrative tasks like… more
    Trace Systems Inc (09/16/25)
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  • Service Desk Agent

    Cayuse Holdings (Richmond, VA)
    …MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...support or IT support. + Experience with ServiceNow IT Service Management System . + Customer service… more
    Cayuse Holdings (09/27/25)
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  • Service Desk Technician

    Leidos (Chantilly, VA)
    …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact for ... work orders, and general inquiries via phone, email, or service management systems . + Provide support for...adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond… more
    Leidos (09/07/25)
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  • Service Desk Agent Junior

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... requirements for a privileged user on a TS/SCI information system prior to starting work - DoD 8140 /...upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Service Center Frontline Account Manager

    CACI International (Chantilly, VA)
    …Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. Proven ability to work shift-based schedules, ... operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing… more
    CACI International (09/30/25)
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