- Leidos (Springfield, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact for ... work orders, and general inquiries via phone, email, or service management systems . + Provide support for...adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond… more
- Red River (Chantilly, VA)
- …Tier 1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from ... developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration with… more
- Insight Global (Reston, VA)
- …Bachelor's degree or equivalent experience, with over 5 years of direct service desk experience. Certifications: ITIL v4 Technical Skills: Proficient in ... a diverse range of internal services and products. This role involves systems engineering and administration within Verisign's multi-platform environment. We are… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... requirements for a privileged user on a TS/SCI information system prior to starting work - DoD 8140 /...upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- Insight Global (Mclean, VA)
- …looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in ... weekend maintenance window testing as required. Maintain schedules for recurring administrative maintenance and assist users in planning scheduled and unscheduled… more
- General Dynamics Information Technology (Arlington, VA)
- …Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System ,Help Desk Support,IT Help ... office automation software via telephone, as appropriate. + Experience with Remedy/Help Desk Management Systems . + Progressive experience in the management of… more
- General Dynamics Information Technology (Chantilly, VA)
- …Provides troubleshooting and support. + Assists in the administration of e-mail systems . + Provides phone and help- desk support for local and off-site users. ... SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and current DoD… more
- CACI International (Chantilly, VA)
- …Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. * Proven ability to work shift-based schedules, ... operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …Systems Software Engineer (Tier III) + Service Desk Specialist (Tier II) + System Admin (Tier II) + Systems Engineer (Tier III) + Systems ... Security Tools Admin (Tier I) + Engineering Systems Admin (Tier II and III) +...Equipment Specialist (Location and Tier ?) + FSR / Service Desk Specialist I MEF (Tier II)… more
- General Dynamics Information Technology (Fairfax, VA)
- …MBI (T2) **Job Family:** Software Development **Skills:** Business Analysis,Software Development, System Administration **Experience:** 5 + years of related ... team manages these assets by performing database maintenance and administration , and ensures the system is operational...two teams: the Business and Finance Team and the Service Desk . + The Business and Finance… more