- ManTech (Doral, FL)
- …desk automation and scripting. Knowledge of IT security best practices and incident response procedures. ITIL Foundation certificate. Relevant IT certifications ... using service desk tools and technologies, such as ticketing systems , remote support tools, and knowledgebases. + Familiarity with...(eg, ITIL Foundation, HDI Support Center Analyst , CompTIA A+). + Experience at a DoD Combatant… more