- City National Bank (Los Angeles, CA)
- …enhancements for maximum productivity and quality control * Partner with the Support Services Help Desk and Business Systems Manager to build efficiencies ... boarding for a positive client experience * Create and update Loan Closing desk procedures and communications which keep pace with Credit Policy, Product Solutions… more
- MGE Underground, Inc. (San Jose, CA)
- …assets. + Restore damaged assets. + Receive initial telephone or ticket inquiries via Help Desk portal. + Participate in special projects and other duties as ... assigned. + On-site troubleshooting of standard hardware issues (eg, desk phones, computer, printers). + Ensure that requests for assets are relayed to appropriate… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... position will have in-depth understanding of Epic modules, ancillary systems , and health system operations. This position...recommendations for support improvements, and integrate changes into the Help Desk function to improve first call… more
- Stanford Health Care (Palo Alto, CA)
- …Management processes. + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required. + Provide ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk . + Implement and direct changes using documented… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- The County of Los Angeles (Los Angeles, CA)
- …including planning and leading change management, training, and both functional and technical help desk support. + Serve as single threaded owner accountable for ... planning and leading change management, training, and both functional and technical help desk support. + Manage ongoing operational functions related to… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity software upgrade… more
- The Boeing Company (Lemoore, CA)
- …Automated Maintenance Environment (FAME) product. This includes supporting the fleet Help Desk , scheduling and coordinating product training engagements, and ... operations. **Position Responsibilities:** + Supports and ensures coverage of the FAME Help Desk , primarily supporting West Time Zone + Schedules, coordinates,… more
- Mendocino County Sheriff's Office (Ukiah, CA)
- …and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and design. + ... + May provide services to drop-in clients, perform local help desk functions, provide lead direction and...or Eligibility Worker II classification in an Interagency Merit System (IMS) or Approved Local Merit Systems … more
- University of Southern California (Los Angeles, CA)
- … System Maintenance * Respond to or direct requests for tickets related to help - desk level issues around the CLM. * Develop documentation to support standard ... the Supply Chain executive team. The role of the Systems Administrator is also a highly collaborative role in...questions or solutioning workflows to enable Service Desk collaboration. * Diagnose system bugs (reported… more