- Leidos (Orlando, FL)
- …Advanced Battle Management System (ABMS) Program currently has an opening for a ** Help Desk ** **Specialist (Tier 1)** to work in our Orlando, FL office. This ... War. All support is provided via phone, and the help desk specialist will troubleshoot access issues...be responsible for logging all calls in the ticketing system and escalating issues to the next level when… more
- University of Miami (Coral Gables, FL)
- …. The University of Miami IT Department has an exciting opportunity for a full-time Help Desk Technician to work hybrid in South Florida. The Help ... as the initial point of contact for Learning Platforms Help Desk . As part of the Learning...Tier 1 technical support for the University's learning management system , its integrated technologies (eg, Kaltura, VoiceThread, Zoom), and… more
- Robert Half Technology (Tampa, FL)
- Description We are looking for a meticulous Help Desk Analyst II to join our team in Tampa, Florida and work fully onsite. This Contract-to-permanent position is ... years of experience in the IT field, preferably in help desk or technical support roles. *...Proficiency in Active Directory, Windows 10, and Windows operating systems . * Experience with service desk ticketing… more
- Robert Half Technology (Fort Lauderdale, FL)
- Description IT Help Desk Technician We are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for ... incoming IT support requests via phone, email, and ticketing systems + Diagnose and resolve hardware, software, and network...and best practices Requirements Requirements + 1-3 years of Help Desk or Technical Support experience (internships… more
- Robert Half Technology (Jacksonville, FL)
- Description About the Role We're seeking a Senior Help Desk Analyst to serve as a technical escalation point and mentor for our support team. This role is ideal ... end-user support. You'll play a key role in maintaining system reliability, improving support processes, and ensuring a high-quality...knowledge base and reduce repeat tickets + Mentor junior help desk staff and provide guidance on… more
- TEKsystems (Orlando, FL)
- TEKsystems is seeking a REMOTE Bilingual (Japanese/English) IT Help Desk Specialist. This role will be supporting end users in both the United States and Japan ... Top Skills Desired : - 2+ years of IT help desk /service desk experience (specifically...(speaking and writing) - Previous experience with a ticketing system and creating tickets - Knowledgeable in Active Directory… more
- The Walt Disney Company (Orlando, FL)
- We are looking for an eCommerce Specialist-Internet Help Desk ! In this role, you will assist Guests with their digital experience through the website and in the ... at Disney Central in Orlando, Florida. The eCommerce Specialist-Internet Help Desk will attend a paid training...are related to the accessibility of the online application system due to a disability. The Walt Disney Company… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military ... ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
- CAE USA INC (Orlando, FL)
- …environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and to ... and properly assign end user issues using a service desk ticketing system . + Troubleshoot problems with...responsibility for the integrity, security, and maintenance of the systems . + Provide cross training to other staff members.… more
- GovCIO (Tallahassee, FL)
- …while troubleshooting and resolving issues. + Be accountable, punctual, and ready to take help desk calls at the start of each shift; regular, reliable ... and timely technical support via phone, chat, and ticketing system . + Support initial mobile device setup, login credentials,...+ Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close… more