- Buffalo Public Schools (Buffalo, NY)
- Title: Help Desk Support Specialist - IT Department - Provisional RB# 25-119 ID:10101 Department:Information Technology Location:City Hall Division:Civil Service ... does require tribal enrollment or community recognition as a Native American) POSITION: Help Desk Support Specialist - Provisional ( 2 positions) SALARY: $46,493… more
- Heritage Christian Services (Rochester, NY)
- …in preparing issues and requests via ticketing system before assigning to the help desk team. + Collaborating with team leadership to maintain and update ... + Familiarity with Windows and Microsoft Office/O365 products. + Familiarity with help desk ticketing systems and common IT tools. + Valid driver's… more
- Robert Half Technology (New York, NY)
- Description We are looking for an experienced Help Desk Analyst II to join our team on a contract basis in New York, New York. In this role, you will provide ... variety of technical issues efficiently. Responsibilities: * Provide mid-level to senior help desk support for hardware, software, and network-related issues. *… more
- NYS Housing Trust Fund Corporation (New York, NY)
- …, reports, customer facing portals, and system user authentication. + Receive help desk inquiries from state staff and Local Administrators who are using ... tracking and triaging problems, and identifying and referring larger system -wide issues to Emphasys. Standout candidates will need excellent... systems . + Experience working as an IT help desk technician or in a similar… more
- City of New York (New York, NY)
- … (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone and email ... Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User...systems under both FISA and OPA management. These systems include CityTime, the Financial Management System … more
- Independent Health (Buffalo, NY)
- …a culture that fosters growth, innovation and collaboration. **Overview** The Pharmacy Help Desk Representative will be responsible for providing assistance to ... in achieving service levels and increasing the pharmacist satisfaction rate, the pharmacy help desk representative will function as a pharmacy advocate. This… more
- ABCO Facility Maintenance (Staten Island, NY)
- Help Desk Technician - Level 1/2 (Onsite)...desk role + Experience using a support ticket system to manage requests and incidents + Good employment track ... The role involves providing troubleshooting, IT support, and advice to help both in-house and remote employees with technology challenges. Successful candidates… more
- Robert Half Technology (Glens Falls, NY)
- Description We are looking for an experienced Help Desk Manager to oversee and lead our IT support operations in Glens Falls, New York. This role involves ... managing a team of help desk professionals, ensuring high-quality service delivery,...Proficiency in creating training materials and documentation for IT systems and processes. * Familiarity with managing ticketing … more
- Monroe One Boces (Fairport, NY)
- Help Desk /Intranet Coordinator JobID: 2260 + Position Type: Technology Services + Date Posted: 9/19/2025 + Location: Technology Services + Closing Date: ... part time equivalent experience in the operation and support of a technology help desk , installation or maintenance/repair of computer equipment; OR, (B)… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support for ... both Mac and Windows systems , ensuring seamless operations for office and remote teams....focus on macOS environments. * Manage and resolve service desk tickets efficiently using ServiceNow. * Utilize Jamf to… more