• In Office Call Center Representative

    KPH Healthcare Services, Inc. (Gouverneur, NY)
    …and directing incoming calls to appropriate staff members. + Understand, master and gain efficiency in systems leveraged by the Help Desk . + Provide Help ... to peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls… more
    KPH Healthcare Services, Inc. (11/06/25)
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  • Helpdesk Technician

    Akwesasne Mohawk Casino Resort (Hogansburg, NY)
    …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician's role is to ensure proper computer operation so that ... nature of problem or issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule problems. Escalate problems (when… more
    Akwesasne Mohawk Casino Resort (10/23/25)
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  • Technology Specialist, NYC

    JDA Partners Technical Services Group LLC (New York, NY)
    …and process solutions to support global enterprises. We are seeking a Computer Help Desk Analyst to provide day-to-day technical support and maintain high ... executives and guests. Additionally, this position will collaborate with the company's help desk team to resolve broader technical issues and contribute… more
    JDA Partners Technical Services Group LLC (11/22/25)
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  • Technical Support Analyst Levels 1-5 (TCU)

    MTA (Jamaica, NY)
    …Level 1 coverage at the IT Service Desk as needed. This includes basic help desk resolution and service desk delivery. + Plan, design, and engineer ... systems as identified by the MTA. This includes system entry of all incident, service request, and project...unit's area of responsibility. This includes such items as help files, "how-to" videos, service alerts, etc. + Evaluate… more
    MTA (11/21/25)
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  • Call Agent

    City of New York (New York, NY)
    …technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high school ... responding to inquiries utilizing computers, databases and information technology systems for researching the answers to questions in a...researching the answers to questions in a customer service, help desk or public information capacity may… more
    City of New York (09/05/25)
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  • Customer Information Representative

    City of New York (New York, NY)
    …technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high school ... technology systems for researching the answers to questions in a customer service, help desk or public information capacity may be substituted on the basis… more
    City of New York (09/28/25)
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  • Pharmacy Prior Authorization Technician

    Excellus BlueCross BlueShield (Rochester, NY)
    …optimize the member experience. + Acts as a lead troubleshooter for the pharmacy help desk , customer care and claim processors to coordinate pharmacy and/or ... your career?We value our talented employees, and strive to help employees grow professionally. If you think the open...authorization requests and drugs being billed through the point-of-sale system and/or medical claim system in order… more
    Excellus BlueCross BlueShield (11/19/25)
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  • Hearings Support Clerk

    City of New York (New York, NY)
    …technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high school ... responding to inquiries utilizing computers, databases and information technology systems for researching the answers to questions in a...researching the answers to questions in a customer service, help desk or public information capacity may… more
    City of New York (08/26/25)
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  • IT Manager

    Eastman Kodak Company (Rochester, NY)
    …and supervision for the team. Your team will provide services related to help desk services, laptop / desktop provisioning (installation, configuration and ... support for Windows operating systems ), onboarding / leaver support, and knowledge management with...and desktops 40% *Provide exceptional end user service and help desk support 30% *Securely automate end… more
    Eastman Kodak Company (08/30/25)
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  • Systems Administrator

    Robert Half Technology (Jamaica, NY)
    …our IT systems , including servers and networks, while providing Level 2 Help Desk support and training to other departments. Your responsibilities will ... Description We are looking for a skilled Systems Administrator to join our team in Jamaica,...Dell Technologies, Citrix Technologies, and Windows 10. * Previous Help Desk experience and additional certifications are… more
    Robert Half Technology (11/05/25)
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