- City of New York (New York, NY)
- … systems . Information Technology Services (ITS)/Network Operations Center/WMS Network Control Help Desk is recruiting for one (1) Computer Specialist ... contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
- Barnes & Noble (Westbury, NY)
- …Technician provides first-level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting ... system . * Identify and communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects… more
- The Strong (Rochester, NY)
- …systems throughout the museum. Serving as the primary contact for the IT help desk , this position installs, configures, maintains, and troubleshoots a range ... system , phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
- Albany Medical Center (Albany, NY)
- …needs. The Audio-Visual Specialist will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, ... Department/Unit: Information Systems & Services Work Shift: Day (United States...Med employees during their interaction with the Albany Med Help Desk . The Audio-Visual Specialist acts as… more
- Episcopal SeniorLife Communities (Rochester, NY)
- …computer maintenance, user provisioning, installation of software programs, help desk troubleshooting, network projects, and systems analysis. This position ... phones and software issues. + Regular maintenance of computer systems . + Monthly audit of facility computers and licenses....of facility computers and licenses. + Utilization of a help desk program used by staff to… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... monitors shared and central resources and supports mission critical systems across the enterprise. The Data Center installs, hosts,...needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... an integral part of the City's evolving criminal justice system , participating in reform initiatives and strategies aimed at...using BI tools and a solid understanding of Service Desk ticketing systems and DevOps principles. This… more
- SUNY Morrisville (Morrisville, NY)
- …upgrades, system design, and recommendations for improving AV setups. + End-User Support ( Help Desk - our Tier 1 Support): + Provide technical support for ... to join our team. This position combines expert knowledge in audio/visual (AV) systems and a strong ability to support end-users in troubleshooting and resolving… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …preparation, organization, and communication regarding prior authorization requests. + Provide Help Desk support, where appropriate, for questions regarding ... overrides or clinical system edits. + Responsible for working with Implementation Department...+ Assist with the day-to-day operations of the ProAct Help Desk when needed. + Responsible for… more
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