- Mount Sinai Health System (Brooklyn, NY)
- …+ Assists in the care and maintenance of department equipment, including reporting systems problems to Help Desk and/or appropriate departmental staff. ... records for all requestors and prints necessary documents from appropriate medical record systems . + Provides front desk and telephone coverage for department. +… more
- Brennan Center for Justice (New York, NY)
- …Security team with day-to-day cybersecurity operations and monitoring. + Support help desk functions, including troubleshooting technical issues and providing ... law and policy institute that seeks to improve the systems of democracy and justice in the United States....as well as collaboratively within a team. + Prior help desk , IT support, or cybersecurity experience… more
- The Arc Mid-Hudson (Kingston, NY)
- …applications + Responding promptly to help requests through the agency's Help Desk software, emails, phone calls, or in-person requests. Communicate as ... operations, under the direction of the Sr. Network and Systems Manager. Specific responsibilities include, but are not limited... (Avaya preferred) + Microsoft Data Protection Manager + Help Desk software (SysAid preferred) + The… more
- City of New York (New York, NY)
- … systems . Information Technology Services (ITS)/Network Operations Center/WMS Network Control Help Desk is recruiting for one (1) Computer Specialist ... contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly… more
- The Strong (Rochester, NY)
- …systems throughout the museum. Serving as the primary contact for the IT help desk , this position installs, configures, maintains, and troubleshoots a range ... system , phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and… more
- Mixlab (New York, NY)
- …on individual qualifications, certifications, experience, and skillset. Responsibilities: + Provide help desk support for end-user requests, assisting with ... + Track and log support requests via our ticketing system + Assist with tracking asset inventory and audits...You have 1+ years of experience working in a help desk or IT tech support role,… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
- Episcopal SeniorLife Communities (Rochester, NY)
- …computer maintenance, user provisioning, installation of software programs, help desk troubleshooting, network projects, and systems analysis. This position ... phones and software issues. + Regular maintenance of computer systems . + Monthly audit of facility computers and licenses....of facility computers and licenses. + Utilization of a help desk program used by staff to… more
- University of Rochester (Rochester, NY)
- …in accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and approves all IT activities that ... monitors shared and central resources and supports mission critical systems across the enterprise. The Data Center installs, hosts,...needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service. + Reviews and… more
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