- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... an integral part of the City's evolving criminal justice system , participating in reform initiatives and strategies aimed at...using BI tools and a solid understanding of Service Desk ticketing systems and DevOps principles. This… more
- SUNY Delhi (Delhi, NY)
- …to follow both written and oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties include, but are ... skills by using investigative methods and Infrastructure Services tools. -Provide Help Desk coverage as needed. Other Expectations: -Attend monthly… more
- Alfred University (Alfred, NY)
- …scheduling for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software ... other current/pending works in progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software… more
- Mindex (Rochester, NY)
- …every customer interaction. Essential Functions: + Triage customer chat requests and help desk tickets for Mindex product applications including server and/or ... custom reports and procedures. + Monitoring the Helpdesk ticketing system for Mindex product issues and trends, and collaborating...(K-12) Physical Conditions/Requirements: + Prolonged periods sitting at a desk and working on a computer + No heavy… more
- Trustco Bank (Schenectady, NY)
- …technical procedures, issues, and resolutions for future reference and training. + Work with help desk tickets to resolve user issues in a timely and ... + Assist senior IT staff with the day-to-day monitoring and basic troubleshooting of systems and networks. + Help support the configuration and maintenance of… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly… more
- New York State Civil Service (Albany, NY)
- …and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues, ... NY HELP Yes Agency State Comptroller, Office of the Title Business Systems Analyst 1, SG-18, Business Systems Analyst TR 2, equated to SG-16, Business … more
- New York State Civil Service (Albany, NY)
- …and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues, ... NY HELP Yes Agency General Services, Office of Title Business Systems Analyst 2 (NY HELPS) - VID 202533 Occupational Category Other Professional Careers Salary… more
- Stony Brook University (Stony Brook, NY)
- …Project Leadership and Mentoring + Supervise and evaluate work-study assistants providing help - desk and development support + Architect and lead major ... Assistant System Administrator/ System Administrator/Senior System ...degree (foreign equivalent or higher) in Computer Science, Information Systems , or a closely related field. In lieu of… more
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