- Enhanced Protection Services (New York, NY)
- …courteous, timely, and effective resolution of support issues + Engage in Level 1 Help Desk support for end users via account support, troubleshooting, and other ... troubleshoot internal technical issues. This individual will also perform scheduled/unscheduled system maintenance. He/she will also resolve issues based on his/her… more
- Loretto Management Corporation (Syracuse, NY)
- …and Associate Client Support Analyst. The Analyst will assist in administration of Help Desk tools, will proactively share information within and across groups, ... and resolution of online problem situations through a problem management system (TrackIT) in a primarily Microsoft Windows-based environment to ensure optimal… more
- City of New York (New York, NY)
- …issues; submits Remedy tickets for Citywide User Support and interacts with the CityTime Help Desk staff to facilitate system solutions. - Rapidly assimilate ... City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return...- Log all issues using Intranet Quorum (IQ) Web System , categorizing each issue, entering appropriate problem details and… more
- NBC Universal (New York, NY)
- …master data maintenance, invoice processing, disbursements, vendor reconciliations, aged AP items and Help Desk . + Oversight and governance of the BPO provider ... AP VP and AP Global Process Owner (GPO) to help deliver on the strategic agenda of Global AP....resources for troubleshooting, issue-resolution, and escalation for process and systems issues and change requests. + Collaborate with an… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly… more
- WMCHealth (Valhalla, NY)
- …increase efficiency. 25. Provide support of system issues/problems as triaged from the Help Desk 26. Serve as the point person within IS for clinical ... management of automation pharmacy technicians. Perform System Analysis: 1. System analysis, design, and implementation of software systems where applicable.… more
- TEKsystems (Brooklyn, NY)
- …oriented fashion. * Provide one-on-one instructions/training/guidance to end users and the help desk on use of hardware/software and standard procedures. * ... troubleshooting, Use of tools and utilities): * Critically analyze system failures and quickly determine remedies so as to...typical software and hardware problems and malfunctions on these systems . * Act as a technical resource to clients… more
- SUNY Schenectady County Community College (Schenectady, NY)
- …effective IT services to the college community. + Manages efficient Network and Help Desk operations, processes to include training, hiring, managing, and ... Operations will provide strategic leadership and oversee the college's IT infrastructure, systems , and user support services. You will be responsible for managing a… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... The incumbent will be responsible for designing, developing, and maintaining systems supporting the Divisions of Budget, Legal, Fiscal Affairs, Human Resources,… more
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