- CACI International (Fort Belvoir, VA)
- …Program and applicable policies and regulations, preferred. + Knowledge of the AIE-3 Help Desk Trouble Ticket process and the ability to effectively interact ... team at Fort Belvoir, VA to support our Product Manager Force Protection Systems (PM FPS) contract. **Responsibilities:** + Represent the AIE Program Office to the… more
- Guidehouse (Mclean, VA)
- …or with Federal Acquisition Management. + Prior experience working as Customer Help Desk support and/or production application support. + Familiarity and/or ... Configure Appian environments, including user management, design, and integration with other systems . + Design and develop Appian interfaces using Appian SAIL, HTML,… more
- Leidos (Chantilly, VA)
- … systems (eg, Salesforce, ServiceNow, SAP). + Knowledge of technical support or help desk environments, especially in product service or repair. + Familiarity ... in handling customer inquiries, order processing, and case management using CRM systems . + Solid understanding of standard operating procedures (SOPs) and service… more
- Leidos (Chantilly, VA)
- …or software-related servicing. + Demonstrated success working in a call center or help desk setting. + Knowledge of basic troubleshooting techniques and the ... office software (eg, Microsoft Office) and customer support platforms or ticketing systems . + Ability to follow service procedures with attention to detail and… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …compliance requirements + Experience in a network operations center (NOC) or help desk environment, including ticketing and customer communications + Willingness ... its fleet. With a holistic approach to life-cycle maritime defense systems -from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures… more
- TekSynap (Springfield, VA)
- …in the assessment and selection of the network performance and management tools/ systems for existing and new network technologies and services. Provides support to ... diagnoses complex problems and factors affecting network performance. Troubleshoots network systems when necessary and makes improvements to the network. Provide and… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and frame/packet structure * Experience in a network operations environment including help desk , customer communication, trouble ticketing, and issue resolution. ... monitoring and network analysis regarding short- and long-range planning for in-house systems . * May coordinate third-party maintenance for network equipment. * May… more
- TekSynap (Ashburn, VA)
- …valid US driver's license. + Pass a criminal background check. **Overview** The Systems and Data Engineering Services effort requires highly skilled systems ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Ashburn_ **ID** _2025-8145_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- BJs Wholesale Club (Midlothian, VA)
- …gas station and complies with safety, environmental and security standards. Informs management and help desk when any alarms are present. + Performs cash drawer ... prices and club signage match the pricing in the POS (point of sale) system + Understands and properly follows all spill bucket and spilled material procedures… more
- TekSynap (Springfield, VA)
- …the management and control of personnel, funds, and resources for directing information system programs **Overview** We are seeking a Program Manager - Senior to ... promotions, compensation, benefits, and termination of employment. **Job Locations** _US-VA-Springfield_ **ID** _2025-8326_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
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