• Tier I Help Desk Technician

    TekSynap (VA)
    …and trouble tickets to provide general IT support. + Create, update, and close out help desk tickets accurately and efficiently. + Collaborate with other Tier I ... documenting incidents clearly and concisely in the ServiceNow ticketing system . + Assist end users with "how-to" questions, troubleshooting,...**Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality… more
    TekSynap (09/26/25)
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  • Help Desk Analyst I

    Robert Half Technology (Mclean, VA)
    Description We are looking for a dedicated Help Desk Analyst I to provide technical support for a diverse and extensive client base. This is an overnight, fully ... maintenance, and troubleshooting. * Perform fundamental troubleshooting for database systems and related software. * Provide guidance and solutions...* At least 2 years of experience in a help desk or technical support role. *… more
    Robert Half Technology (10/01/25)
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  • Help Desk Analyst I

    Robert Half Technology (Mclean, VA)
    Description We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis. This role involves providing technical support to ... * Minimum of 2 years of experience in a help desk or technical support role. *...hardware, software, and network issues. * Familiarity with service desk ticketing systems and best practices for… more
    Robert Half Technology (10/01/25)
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  • DAI Help Desk Support- Journeyman

    CGI Technologies and Solutions, Inc. (Quantico, VA)
    **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ID:** ... DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request...Office. - Provide program management support to OCFO's Financial Systems and Data team. 5. **Technical and Analytical Support:**… more
    CGI Technologies and Solutions, Inc. (09/09/25)
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  • Help Desk Technician

    Old Dominion University (Norfolk, VA)
    Posting Details Working Title Help Desk Technician Position Number 01440A Department ITS ACC-NETWORK INFORM SVS Location Norfolk, VA Type of Position Classified ... Full Time EEO Category C Technicians Job Description The Help Desk Technician serves as a front-line...* Proficient in Microsoft Windows and Apple macOS operating systems * Skilled in troubleshooting hardware and software issues… more
    Old Dominion University (09/30/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
    M. C. Dean (08/27/25)
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  • IT Help Desk Technician

    Spectrum Comm Inc (Falls Church, VA)
    Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... inquiries in person, by phone, or via a ticketing system . + Troubleshoot and resolve issues involving desktops, laptops,...1-3 years of experience providing IT support in a help desk or desktop support environment. +… more
    Spectrum Comm Inc (09/22/25)
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  • Help Desk Specialist

    SAIC (Springfield, VA)
    …two (2) years of experience. + Ability to follow policies and procedures. + Knowledge of help desk ticketing systems . + Ability to track and manage equipment ... position in support of the Department of State (DOS) Vanguard Contract. The Help Desk Specialist is responsible for providing information and communication… more
    SAIC (10/03/25)
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  • Troubleshooting Fast Paced Environment ServiceNow…

    COOLSOFT (Richmond, VA)
    Troubleshooting Fast Paced Environment ServiceNow Customer Service Skills Help Desk Requirement id 155330 Job title Consultant Job location in Richmond, VA ... ideal candidate will have a strong understanding of IT systems , excellent problem-solving skills, detailed oriented, and a commitment...is a nice to have. Ideal candidate will have help desk ticket handling experience as well… more
    COOLSOFT (10/01/25)
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  • Service Desk Consultant, BI Agency…

    Travelers Insurance Company (Richmond, VA)
    …Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: + Demonstrates a ... and technical knowledge to provide operational and business support for computer systems to various internal and external customers via phone and non-phone methods… more
    Travelers Insurance Company (08/29/25)
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