• Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...requirements for a privileged user on a TS/SCI information system prior to starting work - DoD 8140 /… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Help Desk Specialist

    Insight Global (Norfolk, VA)
    Job Description Insight Global is looking for a Help Desk Technician to sit on site in Norfolk, VA. This role is responsible for providing technical assistance ... support to internal users across hardware, software, network, and telecommunications systems . The ideal candidate will have strong troubleshooting skills, excellent… more
    Insight Global (09/18/25)
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  • Service Desk Manager - (TS clearance, SCI…

    NANA Regional Corporation (Alexandria, VA)
    …of the organization's IT Service Desk , providing support for computer systems , networks, applications, infrastructure, help - desk services, databases, and ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology...+ Support the organization's transition to new platforms and systems , staying current with emerging technologies to meet evolving… more
    NANA Regional Corporation (09/11/25)
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  • Service Desk Support - Senior

    Amentum (Quantico, VA)
    We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Quantico, VA. You will be working as part of a team to deliver ... a zero-trust framework to users. You will provide direct Help Desk support, both in person and...MS Teams, support. You will also secondarily assist with system certificate renewals, PC/Server rebuilds and phone technical refreshes.… more
    Amentum (07/24/25)
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  • Service Desk Analyst

    Koniag Government Services (Vienna, VA)
    …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
    Koniag Government Services (09/10/25)
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  • IT Service Desk Specialist - Top Secret…

    Tesla Laboratories. Inc. (Vienna, VA)
    …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
    Tesla Laboratories. Inc. (08/08/25)
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  • Help Desk Technician ( Help…

    Huntington Ingalls Industries (Springfield, VA)
    …Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems (WS), a business group within HII's Mission Technologies division. Warfare ... Systems comprises cyber and mission IT; electronic warfare; and C5ISR systems . HII works within our nation's intelligence and cyber operations communities to… more
    Huntington Ingalls Industries (09/05/25)
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  • Helpdesk Manager SME

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    …Delivery: o Ensuring timely and effective resolution of technical issues. o Managing the help desk ticketing system and escalation processes. o Developing ... skills. * In-depth knowledge of IT support and troubleshooting. * Experience with help desk software and ticketing systems . * Ability to analyze and improve… more
    CGI Technologies and Solutions, Inc. (09/06/25)
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  • Product Support Engineer

    CACI International (Ashburn, VA)
    …and maintain knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident, Knowledge, and Problem ... timely manner. + Act as a liaison between the help desk and enterprise clients, ensuring clear...in lieu of degree) + Experience using a service desk ticketing system . + Experience providing advanced… more
    CACI International (09/25/25)
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  • Electronic Surveillance System Analyst…

    NANA Regional Corporation (Fredericksburg, VA)
    …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... at least five (5) years direct related experience in help desk and network support. + A...points, routers, switches, VPN appliances, etc.) + Troubleshooting common desk -top PC and mobile operating systems , +… more
    NANA Regional Corporation (07/09/25)
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