• Senior Customer Technical Support Specialist

    EPS Corporation (Dahlgren, VA)
    …Federal, or DoD environments. + Troubleshoot, diagnose, and resolve complex issues using help desk systems such asBMC RemedyorServiceNow. + Escalate issues ... will have a strong background in Federal or DoD help desk environments and a proven track...all support activities, incident reports, and resolutions. + Support system access requests, password resets, and account management following… more
    EPS Corporation (11/13/25)
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  • Service Desk Platform Administrator

    Steampunk (Mclean, VA)
    **Overview** We are looking for a **Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... cross-functional process improvement initiatives + Experience with APIs and integrating service desk platforms with HR, IT, and business systems + Background… more
    Steampunk (11/04/25)
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  • Senior IT Specialist

    TekSynap (Springfield, VA)
    …tasks and must be able to perform the following additional duties: + Analyzing system requirements and ensuring that systems will be securely integrated with ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk … more
    TekSynap (11/19/25)
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  • Electronic Surveillance System Analyst…

    NANA Regional Corporation (Fredericksburg, VA)
    …+ Assist other NDCAC personnel with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct research on potential resolution of ... Synteras, an Akima Company, is seeking an Electronic Surveillance System Analyst to join our team supporting the Electronic...at least 5 years of direct related experience in help desk and network support. + A… more
    NANA Regional Corporation (10/30/25)
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  • System Engineer / IT Manager

    Serco (Herndon, VA)
    …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... Herndon, VA Are you looking for an IT oriented System Architecture position that supports the Corporate Business Lines...You will be responsible for the development of IT Help Desk knowledge management plans. + You… more
    Serco (09/12/25)
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  • Application Support Analyst

    Clark Construction Group, LLC (Mclean, VA)
    …interruptions **Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational ... and systems quickly and independently + Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills… more
    Clark Construction Group, LLC (11/12/25)
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  • Lead Helpdesk Specialist

    Chenega Corporation (Springfield, VA)
    …+ Responsible for providing technical training and support to Help Desk agents related to computer systems , hardware, or software + Respond ... issue(s) were resolved + Gain feedback from customers about system usage + Run reports to determine malfunctions that...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
    Chenega Corporation (11/18/25)
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  • Program Manager National Capitol Region

    Serco (Herndon, VA)
    …manages multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... capabilities. + You will be responsible for lifecycle management systems . You will be the contract focal point for...lead your team to provide high quality network and help desk support to our current and… more
    Serco (09/12/25)
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  • SolarWinds Engineer

    System One (Alexandria, VA)
    …Support: + Address and resolve submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine type of ticket ... Management + Address and resolve submitted support tickets for SolarWinds. + Provide help desk with initial troubleshooting steps to determine the appropriate… more
    System One (11/22/25)
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  • Opportunities in Support of GAO Technology…

    SAIC (Reston, VA)
    …the following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT ... Information Assurance and Security Operations + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk...and many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure… more
    SAIC (11/06/25)
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