- Steampunk (Mclean, VA)
- …ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)** ... solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What You'll Do** +… more
- SAIC (Reston, VA)
- …the following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT ... Information Assurance and Security Operations + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk...and many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure… more
- Belcan (Chantilly, VA)
- Desktop Systems Specialist II Job Number: 359932 Category: Help Desk / Support Description: Job Title: Desktop Systems Specialist II Location: Chantilly, ... systems , productivity software, business applications, and utilities. * System Maintenance: Perform routine system maintenance tasks,...effectively. * Customer service-oriented mindset. * Need to have Help Desk Tier I and II relatable… more
- Red Gate Group (Springfield, VA)
- …excellence and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst to support the National Geospatial-Intelligence ... This position combines strong technical knowledge of federal financial systems with a customer service-oriented approach to help...related tools. Key Responsibilities + Provide help desk support for NGA financial system users,… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on...for a position with ManTech through its online applicant system , please email us at ###@mantech.com and provide your… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership...for a position with ManTech through its online applicant system , please email us at ###@mantech.com and provide your… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on...for a position with ManTech through its online applicant system , please email us at ###@mantech.com and provide your… more
- System One (Alexandria, VA)
- …polling + Address and resolve submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine type of ticket ... Management + Address and resolve submitted support tickets for SolarWinds. + Provide help desk with initial troubleshooting steps to determine the appropriate… more
- Red Gate Group (Springfield, VA)
- …both service excellence and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst/ Systems Accountant to support the ... Responsibilities + Serve as a primary help desk contact for NGA financial system users,...Support user access, account management, and permissions for financial systems . + Assist with troubleshooting system errors… more
- ManTech (Chantilly, VA)
- …include but are not limited to:** + Providing end-user support to personnel utilizing ITD IT systems . + Triaging help desk tickets for a broad range of ... the ability to obtain one within 180 days. + System Experience: Experience with both Windows and Linux operating...operating systems . + End-User Support: Experience providing help - desk support for common desktop and server… more
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