- Ferguson Enterprises, LLC. (Newport News, VA)
- …to scripting (PowerShell, Bash) for automation tasks. + Familiarity with ITIL practices or Help Desk workflows. At Ferguson, we care for each other. We value ... A+, Microsoft 365 Certified: Azure Fundamentals, or equivalent. + Experience with ticketing systems (eg, ServiceNow, Jira Service Desk , Zendesk). + Exposure… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in providing… more
- Koniag Government Services (Chantilly, VA)
- …of STIG compliance requirements + Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain ... Interface Control Documents (ICD) for the Corporate Data Repository System (CDRS) + Perform code testing and participate in...+ Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and… more
- BCMC (Falls Church, VA)
- …Demonstrated experience with upgrading systems , software migrations, and resolving help desk tickets + Experience configuring mid-servers + Experience ... update sets and synchronization of changes between multiple ServiceNow instances + Resolve help desk /support tickets for reported incidents or defects + Adhere… more
- Bilfinger Industrial Services Inc. (Reston, VA)
- …Operations Nearest Major Market:Washington DC Job Segment: Project Manager, Help Desk , Information Technology, Construction, Clerical, Technology, Engineering, ... Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time....+ Adapt to the constantly evolving world of technology systems , such as Microsoft Office suite Responsibilities: + Project… more
- Three Saints Bay (Virginia Beach, VA)
- …Management experience and entails data entry, data management, user administration, training, and Help Desk support with analysis and reporting in a web-based ... procedural guidelines. + As a COLTS administrator, manage user accounts and provide Help Desk support. + Create, review, and validate inventory and maintenance… more
- ManTech (Herndon, VA)
- …of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + CUSTOMER-specific ... Directory, Microsoft Office, business applications, browsers, networking, and telecommunications systems . + Answer end-user inquiries regarding system … more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …\#ClearanceJobs \#CGIintelligencecareers \#MARSCareers **Skills:** + English + Hardware Installation + Help Desk /IT Services **What you can expect from us:** ... **Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United...networks. They diagnose and resolve problems, install and configure systems , and offer guidance to users. Essentially, they bridge… more
- ManTech (Chantilly, VA)
- …2+ years of experience + Minimum 2 years of technical support experience in a help desk , service desk , or incident response role + CUSTOMER-specific ... Active Directory, Microsoft Office, enterprise applications, web browsers, and telecommunications systems + Answering user inquiries regarding system procedures,… more
- TekSynap (Springfield, VA)
- …areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and ... **RESPONSIBILITIES** Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations… more
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