- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …phone and remote technical support , or chat or through the Incident Management System + Triage and work incoming Service Desk calls, chats, tickets + Support ... Office 365, printing, WIFI, monitoring of alerts, and system provisioning. The Service Desk analyst is responsible for...resolved within Service Level Agreements for each customer + Support Windows operating systems of various versions… more
- LSI Solutions (Victor, NY)
- …the Information Technology department with maintenance, setup, and installation of PC systems . ESSENTIAL FUNCTIONS: IT Support Specialist I + Provide first-level ... up and configuring workstations, printers, and other peripherals. + Document and track support requests and resolutions in the ticketing system . + Position… more
- Trinity Health (Syracuse, NY)
- …consultation to ITS users for all aspects of end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 ... consultation to TIS users for all aspects of end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 … more
- Retech Systems LLC (Tonawanda, NY)
- …/ Engage with drivers with a positive attitude. / Provides additional backup support for shipping and receiving departments. / Drives company vehicles to Buffalo and ... Tonawanda facilities. / Uncrates wooden crates. / Build wooden shipping crates. / All other duties as assigned Requirements Knowledge, Skills, and Abilities: / Able to drive forklifts, use overhead cranes, and knowledge of rigging. / Ability to read a tape… more
- Veterans Affairs, Veterans Health Administration (Syracuse, NY)
- …multiple computer applications, as well as the integrated electronic medical record system Responsibilities The Medical Support Assistant (MSA) performs a wide ... Summary The Medical Support Assistant's will be located at the Syracuse...applications, as well as the integrated electronic medical record system . The MSA will obtain or will have knowledge… more
- TEKsystems (Keuka Park, NY)
- …tasks in support of the College's hardware, software, and fleet printing systems ) and will support the maintenance of the technical equipment. Essential ... Responsibilities: + Provide level two technical support and diagnosis of operating systems and...less technical level and explain the workings of a system in simple terms. + Update and resolve tickets… more
- Herkimer County Community College (Herkimer, NY)
- … Support Technician. The Technology Support Technician responds to support requests via ticketing systems , phone calls, and emails including but ... standard workstation configuration and contain expected critical and security updates. + Support various current operating systems including Windows and Apple … more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... (operating within a defined operating model and processes). Provides hardware/software support at the operating system -level across pre-defined server and… more
- Saratoga Hospital (Saratoga Springs, NY)
- …responsibilities with a focus on safety, quality, and efficiency + Use hospital systems and tools to document care and support operations + Continuously ... Laboratory Support Education Coordinator Location: Saratoga Hospital - Saratoga...our community. As part of the Albany Med Health System , we combine advanced technology with a deeply personal… more
- Citigroup (New York, NY)
- …in area and an advanced level of understanding of the principles of apps support . + Formulates and defines systems scope and objectives for complex, high ... of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify...and Systems Analysts to determine and document Systems impacts and support requirements + Considers… more