- American Electric Power (Roanoke, VA)
- … and configuration. Manage, plan, and maintain technical platforms including upgrading systems . Monitor system performance and installs and configures hardware. ... Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments.… more
- Comcast (Reston, VA)
- …can insert advertisements around the world. **Job Summary** We are seeking an Engineer 3, Technical Product professional to join the Incident Management Team. This ... of contact during incident investigations and response activities. + Support the Incident Manager with product expertise during root...+ Be an active part of the Net Promoter System - a way of working that brings more… more
- Amazon (Herndon, VA)
- …or a related field and one year of experience in the job offered or as a Support Engineer , Systems Engineer , or a related occupation. Must have one ... implementing, troubleshooting, and managing large-scale, distributed applications; (2) performing system administration in a Linux or Windows environment; and...of experience in the job offered or as a Support Engineer , Systems Engineer… more
- Palo Alto Networks (Reston, VA)
- …ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer engagements and build ... will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues, release review and… more
- Palo Alto Networks (Reston, VA)
- …better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep ... needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting and best… more
- Palo Alto Networks (Reston, VA)
- …better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep ... of government compliance and security requirements + Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all… more
- Palo Alto Networks (Reston, VA)
- …you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis for critical issues, release reviews, ... upgrade planning, and quarterly business reviews. You will provide personalized support and become deeply familiar with your customer's implementation and business… more
- Amazon (Herndon, VA)
- …role will involve a mix of working with our internal DCC Ops, Support / System Engineering, TPM's, Hardware Engineering, and Software teams to address systemic ... we're the people who keep the cloud running. We support all AWS data centers and all of the...escalations for issue resolution. * You will work with systems engineers to push upstream fixes to enable capacity… more
- Honeywell (Richmond, VA)
- …to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, ... cases. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help ensure all… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …is preferred. + 1-2 years of operations experience providing application infrastructure support ; 1 year performing system administrator support **Clearance ... FBI CJIS Investigation required **Other Job Specific Skills** + Experience with system administration support tools such as Windows/Linux + Experience supporting… more