- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer ...handles other duties as assigned. + Monitors TAC phone system wall boards to ensure that proper statuses are… more
- Capital One (Austin, TX)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... businesses address these same needs going forward. As an Senior Associate, Support Engineer , you...+ At least 4 years of experience in technical support , systems administration, software engineering, or solutions… more
- IBM (Austin, TX)
- …the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** As a Senior Support Engineer , you will report to the Manager of ... Support Engineering and the Senior Support Engineer as a...Bash, Python). * Experience with major cloud platforms, distributed systems , microservice architecture, and containers. * Ability to read… more
- Palo Alto Networks (Plano, TX)
- …the kind of precision that drives great outcomes. **Your Career** As a Platinum Support Engineer , you will work firsthand with our valued Platinum customers to ... times as well as enhanced services for their mission-critical systems . Platinum is the first step towards offering a...first step towards offering a truly differentiated level of support starting with our high profile and largest customers.… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support for HCUS ... execution, and administration of operational, billable, and more in-depth projects and support . Works on complex issues where analysis of situations or data requires… more
- Sierra Nevada Company, LLC (Fort Bliss, TX)
- …skills, and enjoy working collaboratively, we may have the perfect role for you! As a Sr Product Support Engineer , you will be using your skills and hands-on ... expertise to provide technical support and troubleshooting for our product and ...system upgrades to such as technical refresh of systems , technical installation of major hardware/software upgrades, system… more
- Oracle (Austin, TX)
- …issues. **Responsibilities** As a Principal Support Engineer within OCI Support , you will serve as a senior technical authority specializing in the ... **Job Description** As a member of the Oracle Support organization, your focus is to deliver post-sales...implementation. + BS/MS degree in Computer Science, Management Information Systems , Engineering, Math, or a related field. + Oracle… more
- Futurex (Bulverde, TX)
- Position Overview: We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to ... needs. + Guide customers in best practices for deploying and managing cloud-based systems . + System Analysis and Documentation: + Diagnose performance issues in… more
- Palo Alto Networks (Plano, TX)
- …better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep ... (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting, and best… more
- Palo Alto Networks (Plano, TX)
- …ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer engagements and build ... will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues, release review and… more