- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,...years of experience as a local area network (LAN) Systems administrator . + Requires at least 2… more
- Johns Hopkins University (Timonium, MD)
- …resources for further information, guidance, or assistance. + Monitor front desk financials such as time-of- service collections, registration issues that ... of all clinic activities, and independently resolving scheduling challenges, customer service concerns, and interdepartmental coordination issues as they arise. The… more
- SAIC (Aberdeen, MD)
- …position is your opportunity to utilize your skills and background as a Windows Systems Administrator and deliver support to the warfighting mission and cutting ... at least five (5+) years of relevant experience working in an IT or Service Desk environment + Strong understanding of DoD cybersecurity compliance requirements… more
- CACI International (Forest Heights, MD)
- …events are handled in a timely manner. + Handle incoming technical escalations from Service Desk , Network Operations Security Center, Tier II, and other support ... templates and images in vCenter + Manage and maintain Windows Server 2016/2019/2022 systems and Windows 11 PC images. + Identify, analyze, and resolve system… more
- University of Maryland, Baltimore (Baltimore, MD)
- …include areas such as employee relations, employment, and human resources information systems . Although this position reports directly to the Employee & Labor ... Relations (ELR) Leave Administrator , approximately 25% of the role's responsibilities are dedicated...of the role's responsibilities are dedicated to the HR Service Center, with assignments directed by the HR … more
- SAIC (Adelphi, MD)
- …position is your opportunity to utilize your skills and background as a Windows Systems Administrator and deliver support to the warfighting mission and cutting ... + Network Technicians + System Administrators (Windows, Linux, Mac OS) + Service Desk Support **Qualifications** **EDUCATION AND EXPERIENCE:** + Education and… more
- Advancing Beyond the Spectrum (Eldersburg, MD)
- …in ABS' Bel Air center. This role involves overseeing all aspects of service delivery, team management, client outcomes, operational systems , and fiscal ... DC Metro areas who have the passion, compassion, and service -first mindset to serve our clients and their families....and high-quality services. The Center Director is a high-level administrator who is a member of the Bel Air… more
- Vexterra Group (Bethesda, MD)
- …Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... Vexterra Group is currently searching for a Senior Systems Integrator Engineer to provide the following ...to include physical and virtualized environments * Set up administrator and service accounts, maintain system documentation,… more
- Leidos (Beltsville, MD)
- …engineering, and technical support for customers.Support includes managed IT services, managed service desk (Tier 1), deskside support (Tier 2), workstation and ... managing the laboratory software in concert with the ATF LABIS owner/ administrator , creating and modifying roles in the laboratory software, implementing change… more
- Deloitte (Baltimore, MD)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... of industries. + Conducting thorough analysis of client processes and systems to identify efficiencies and opportunities for optimization. + Working collaboratively… more