- Bassett Healthcare (Oneonta, NY)
- …centered care team. Demonstrates excellence in all patient and customer encounters including face-to-face and telephone interactions. Assures that a high-quality ... takes place by providing administrative support to ambulatory patient care teams through excellent customer service, attention...the job (ie Scheduling, Registration, Referrals etc.). Takes a lead in the training of new incoming staff members.… more
- Mount Sinai Health System (New York, NY)
- …fast-paced work environments * Seek to improve the status quo The Senior Director - Customer will lead the growth and success of Mount Sinai Solution's direct to ... Mount Sinai is one of the largest non-profit health systems in the US, with a strong reputation and...strong reputation and Top 20 national ranking for both care quality and research/education. Our health system has ~50,000… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …Collaborates with other key departments (Claims, Customer Service, related care management units) regarding changes in processes/ systems and identifies ... supervisor of potential problems. + Collaborates with other key departments (Claims, Customer Service, related care management units) to ensure end-to-end… more
- Lovingly (Hopewell Junction, NY)
- …systems perform the repetitive execution. You might spend Monday designing AI customer experience systems that Claude will operate, Tuesday building marketing ... value and eliminate boring work through intelligent automation.What You'll Build: CUSTOMER EXPERIENCE SYSTEMS AI-powered platforms serving thousands of florists… more
- Mount Sinai Health System (New York, NY)
- …Administrator has a good technical understanding for computational, data and software development systems along with a strong focus on customer service for ... at Mount Sinai. This ecosystem includes high-performance computing (HPC) systems , clinical research databases, and a software development infrastructure for… more
- Sprinklr (NY)
- … and LLM-powered capabilities. You'll operate at the intersection of applied research, systems design, and strategic customer engagement. While your day job ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Mount Sinai Health System (New York, NY)
- …of these new models. The Product Senior Manager will "productize" our specialty care , population health, and customer service assets into health care ... Mount Sinai is one of the largest non-profit health systems in the US, with a strong reputation and...reputation and Top 20 national ranking for quality of care and research/education. Our health system has ~40,000 employees… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …and exchange, management of reports and data, scheduling directives, telephone care , and public relations/ customer service.The Supervisory MSA is knowledgeable ... healthcare system including supervision of subordinate Supervisory MSA and Lead MSAs and may be performed in Clinic Based...(CBOC), Inpatient Unit, Call Center, Outpatient Clinic, Patient Aligned Care Team (PACT) model or a Specialty Care… more
- CVS Health (Albany, NY)
- …ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions ... lookout for a highly skilled and experienced Principal Engineer to lead the architectural vision, design and implementation of innovative, patient-focused solutions.… more
- Justworks (New York, NY)
- …and features are delivered on time, within scope, and with high quality. + Lead customer and partner-focused product development from ideation to execution while ... policy/regulatory environments). That will require you to have a keen intuition for customer needs, risk management, and commercialization. Care is at the center… more