- Mass Markets (Dallas, TX)
- …for some of the most recognized brands in the world as an expert on products, technology, and business process. Our Call Center Representatives are responsible ... accounts + Escalate customer dissatisfaction to managerial team + Utilize systems and technology to resolve initial interactions CANDIDATE QUALIFICATIONS WONDER IF… more
- SitusAMC (Houston, TX)
- …Train and develop new team members and serve as a subject matter expert on deliverables. + Perform review of servicing agreements, loan agreements and/or commitment ... leadership and communication skills. + Proficiency in use of various industry-related software systems . + Strong attention to detail and accuracy + High degree of… more
- Leidos (San Antonio, TX)
- …flexibility, challenge, and the opportunity to leave your mark on mission-critical systems . The selected candidate is responsible for the following: + Identifying ... management their environment using best business practices and available tools + Providing expert guidance on AWS, IC ITE GovCloud, IC ITE Commercial Cloud Services… more
- House of Blues (Houston, TX)
- …and patronage Impeccable knowledge regarding the steps of service for up-scale dining Expert confidence in both bottle and wine service skills The ability to up-sell ... food service, responsible alcohol service, drink recipes and garnishes, point of sales systems Ability to deal with intoxicated guests in a positive and safety… more
- Capgemini (Dallas, TX)
- …ServiceNow User Experience (UX) and User interface (UI) Design Subject Matter Expert (SME) Job Description: The ServiceNow UX/UI SME role participates in the ... Services, etc.) and working in a SaaS environment * Experience implementing systems using the Agile/Scrum methodology * Excellent understanding of the Agile software… more
- Bank of America (Fort Worth, TX)
- …research, and communication of resolution to client issues while demonstrating expert knowledge of policies, procedures and processes. The role is responsible ... performance goals - Must be technologically savvy and able to quickly learn new systems - Ability to adapt and seek solutions for customers in a fast-paced… more
- Comerica (Frisco, TX)
- …technologies such as large language models (LLMs) and generative AI systems . This individual creates guidelines and procedures for evaluating explainability, ... of AIML model risk management requirements as the subject matter expert , given regulatory expectations and industry best practices. Provide thought leadership… more
- ManpowerGroup (Dallas, TX)
- …scalability, and reliability. + Ensure data quality, integrity, and consistency across systems . + Monitor and troubleshoot data pipelines, resolving issues in a ... millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_… more
- Fujifilm (Austin, TX)
- …travel, based on the needs of the business, to work on customer systems . + Adheres to the Company's quality and regulatory compliance requirements, without ... Maintain and expand knowledge acquired to be designated as a TAC Subject Matter Expert (SME) in two disciplines. + All engineers must maintain a case workload within… more
- Mass Markets (Dallas, TX)
- …contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf ... KEY RESPONSIBILITIES + Listen to and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity… more