- Amazon (Arlington, VA)
- …the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, ... and mission operations centers worldwide. You will ensure high availability, performance , and security of network infrastructure across multiple global locations.… more
- Truist (Richmond, VA)
- …in compliance with Enterprise Vendor Management Standards and Policies. Drive vendor performance to maximize recoveries through execution on Key Performance ... of vendor monitoring to include: Service levels Tracking/remediation, vendor performance management framework - scorecards, improvement plans, etc. 4. Facilitates… more
- Oracle (Richmond, VA)
- …infrastructure, always thinking about reliability, scalability, resilience, security, and performance . The ideal candidate for this engaging and visible technical ... the experience of a developer, the wits of a systems and infrastructure whiz, and the courage of a...be critical with focus on security, resiliency, scale, and performance . SREs are the ultimate authority and are accountable… more
- Koniag Government Services (Chantilly, VA)
- …staff providing first-level and second-level technical support + Monitor team performance against established KPIs and service level agreements + Coordinate daily ... guidance to team members + Participate in hiring, onboarding, and performance evaluation processes + Handle escalated customer issues and complex technical… more
- Customs and Border Protection (Front Royal, VA)
- …implementation of advanced training methodologies, the establishment of robust support systems , and the development of clear, compelling career development pathways ... business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following… more
- Zoom (Richmond, VA)
- …the strategy, roadmap, and execution for optimizing Zoom Virtual Agent performance .This cross-functional role partners with Product, Data Science, Engineering, and ... efficiently. Play a critical role in developing metrics, intelligence, and evaluation systems that drive continuous improvement using advanced LLMs and data science.… more
- Amentum (Warrenton, VA)
- …ongoing management of the IBM Maximo system, ensuring it operates at peak performance and remains fully accessible to end users throughout the program, while ... facilitate efficient reporting, data extraction, and to improve overall system performance Oversee database administration duties, including backup, recovery, and … more
- Capital One (Mclean, VA)
- …solutions, in partnership with Security Technology teams, including surveillance systems , alarm monitoring, access control, and incident management software to ... recommendations for advancements in capabilities Leadership + Fostering a high- performance culture focused on vigilance, resilience, and continuous improvement +… more
- National Geospatial-Intelligence Agency (Springfield, VA)
- …whether your continued employment advances the public interest. We may consider: performance conduct; needs and interests of the agency; and whether your continued ... to comply may negatively impact continued access to Top Secret information, Information Systems , SAP, or unescorted access to SCIFs. NGA utilizes all processes and… more
- Parsons Corporation (Centreville, VA)
- …Provide 24/7 response to critical issues. + **Network Reliability & Performance ** + Own availability, performance , and capacity across ... refreshes and resiliency/DR testing. + **Server and Data Center Reliability & Performance ** + Oversee the design, deployment, and maintenance of server and data… more
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