- Solvay Bank (Syracuse, NY)
- …and engagement in our workplace. Consider an exciting opportunity as part of our customer relations call center team . Customer Relations Specialist Our ... relations staff has a passion for excellence in customer service and are focused in their goal of...while also cross selling when appropriate on inbound calls. Customer Relations Specialists advise customers on financial services, collaborate… more
- Justworks (New York, NY)
- …sounds like you, you'll fit right in. Who You Are As an experienced leader on our Customer Support team , you will be responsible for guiding your team of ... and act both strategically and tactically, to drive the team 's engagement at all points of the customer... team 's engagement at all points of the customer lifecycle. You should be an enthusiastic and creative… more
- Sharecare (Albany, NY)
- …Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of Customer Service ... coaching, development and daily support and management of the team . In addition, the Customer Service Manager is responsible for metric and quality performance… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, ... into long-term success. About the Role In this role, you'll lead a team of Customer Success Managers who work closely with our clients to ensure they're… more
- Amazon (New York, NY)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team , you will lead ... a team of Customer Success Managers responsible for influencing growth across the...customer and vendor experience. You will guide your team in their work with vendors using data, processes,… more
- Amazon (New York, NY)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn,… more
- Million Air (White Plains, NY)
- …enabling the unique qualities of each individual to shine and compliment the entire team . Objective The customer service manager is responsible for creating and ... leading a customer service team focused on providing exceptional service for all internal and external customers. The manager will focus on increased company… more
- The Hertz Corporation (Astoria, NY)
- …personal belongings. Offer assistance as needed. + Drive continuous improvement by communicating customer feedback to team and engaging in action planning to ... and interpersonal skills + Proven experience of working well within a team . + 100% customer focus, with proven experience within a customer facing… more
- Robert Half Office Team (New York, NY)
- …and customer satisfaction. Responsibilities: * Supervise and guide a team of customer service representatives to maintain high performance standards. ... Description We are looking for a dedicated Customer Service Manager to oversee and enhance ...York, and offers an exciting opportunity to lead a team focused on delivering exceptional service. The ideal candidate… more
- Suburban Propane (Syracuse, NY)
- …help us Exceed our Customers' Expectations. This position is accountable for leading a team of Customer Service Representatives engaged in handling calls of a ... customer service and/or emergency services nature. The primary focus...this information to drive continually improving results of individuals, team and center. + Evaluates and scores call quality… more