- Meta (New York, NY)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming ... Support ESD organization's broader experience design needs including process optimization and service blueprinting 15. Mentor and guide team members on analytics… more
- Clean Harbors (Schenectady, NY)
- …Harbors** in **Albany (Schenectady ) NY** has an opening for a **Field** ** Service Project Manager** . The successful candidate will be responsible for management of ... and work scopes and schedules. + Acts as an agent of business and is involved with developing relationships...in order to meet Remedial budget expectations. + Takes lead on all credit and collections issues as it… more
- Oracle (Albany, NY)
- …with Contact Center as a Service (CCaaS) platforms. You will lead a high-performing product team , collaborating closely with Engineering, User Experience, ... to define and execute the strategy for the AI Agent and Agentic apps within the customer service...service domain as part of the Fusion CX Service product team . This includes developing intelligent,… more
- Oracle (Albany, NY)
- …customer-focus of the leading enterprise software company in the world._ Oracle Generative AI Agent Service is an exciting team in Oracle Cloud ... and cloud infrastructure. In Generative AI Agent team , you will build and operate cloud services...the effort of building distributed, scalable, high-performance generative AI agent service in partnership with our applied… more
- Zebra Technologies (Holtsville, NY)
- …we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, ... and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your… more
- Guardian Life (New York, NY)
- …aligning with product vision and customer objectives. **You Are** **:** A change agent and facilitator, driving team focus on product delivery and business ... (Scrum, Kanban, SAFe, etc.) with experience in Agile project management practicesand ability to lead and reinforce strong team habits + Ability to strongly coach… more
- Grant Thornton (New York, NY)
- …value-creation priorities, balancing near-term results with long-term scalability. + Lead the Advisory Operations team , providing strategic leverage ... leadership. + Team Leadership and Motivation - Proven ability to lead and manage teams while fostering a positive, productive work environment; inspires and… more
- AECOM (New York, NY)
- …in guiding organizations through transitions, including mergers, acquisitions, and restructuring. + ** Team Leadership** : Ability to mentor and lead teams, ... be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to...and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital… more
- Citigroup (New York, NY)
- …services . + **Documentation:** Create comprehensive technical documentation for agent designs, implementations, and operational procedures. + Appropriately assess ... The Senior AI Data Engineer (Applications Development Technology Lead Analyst - C13) is a senior-level position responsible for designing, developing, and deploying… more
- CVS Health (Albany, NY)
- …workflows through intelligent orchestration of AI agents. This involves enhancing agent assistance and self- service capabilities using conversational AI, ... As a Manager within Process, Innovation and Technology (PIT) team , you will serve as the AI Subject Matter...testing, and optimization of generative AI models to support agent -assist, customer self- service , and operational analytics. +… more
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