- WM (Houston, TX)
- **I. Job Summary** The Senior Manager, Employee Services leads the HR Service Center's employee support functions, driving a consistent, positive, and ... role focuses on transforming how employees engage with HR services , fostering a high-performing service culture, and...**II. Essential Duties and Responsibilities** + Oversee Tier 0 (self- service , knowledge base, virtual agent ) and Tier… more
- ServiceNow, Inc. (Austin, TX)
- …we pursue our purpose to make the world work better for everyone. **The Team ** The Customer Excellence Group at ServiceNow works with customers to help them achieve ... Specialist is the functional and technical expert of a customer engagement team - consulting with customers and configuring ServiceNow Data architecture &… more
- AECOM (Dallas, TX)
- …+ Experience designing/implementing solutions with agentic frameworks (eg, LangChain, Azure AI Agent Services , n8n, Autogen, etc.). + Working knowledge of AI ... be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to...and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital… more
- Mass Markets (Killeen, TX)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead a team of 15-25 entry-level front-line customer service agents responsible for ... we need your help in managing call center customer service agents. While your team operate the...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Iron Mountain (Austin, TX)
- …of Iron Mountain. We are seeking a highly skilled and experienced Cloud Services Implementation Engineer to lead the design, implementation, and deployment of ... expert, sustainable solutions in records and information management, digital transformation services , data centers, asset lifecycle management, and fine art storage,… more
- ServiceNow, Inc. (Dallas, TX)
- …+ Configure and implement workflows across lead -to-cash, CPQ/CLM, order management, customer service , field service , and AI agent use cases. + Perform ... SAP CX (valued as complementary). + Strong understanding of CRM business processes: lead -to-cash, service management, CPQ/CLM, field service . + Experience… more
- Deloitte (Dallas, TX)
- …payrolls for their workforce. As a Senior Analyst, you will join a dynamic team delivering our US Managed Payroll Tax Services offering. Recruiting for this ... . + Help establish and maintain required operating protocols for the payroll service offering. The Team The Deloitte Business Process Solutions (BPS) Tax… more
- ServiceNow, Inc. (Austin, TX)
- …testing requirements throughout and at key stages of an engagement + Be a lead member of an overall engagement project team focused on delivering successful ... to make the world work better for everyone. **The Team ** The Customer Excellence Group team at...investment. **The Role** The Sr. Business Process Consultant(AI), Expert Services is the functional and process expert of a… more
- Deloitte (Austin, TX)
- …service opportunities, manage client accounts, and advance various Deloitte initiatives. The Team : National Federal Tax Services (NFTS) is a national practice ... Do: As a Manager on our Strategic Partnership Solutions team you will: + Refine your skillset with the...with Up-C clients on an on-going basis during periodic service periods during the year. + Develop an understanding… more
- Deloitte (Dallas, TX)
- …take your career to the next level. + Deliver complex projects in a fast-paced, team environment + Lead and assist Customer and Sales Operations pursuits and ... SAP S/4 & SAP GTS, Edition for HANA The team Our Global Trade Advisory practice is a national...focuses on advising, implementing and operating SAP Global Trade Services (GTS) solutions with an innovative mindset which delivers… more
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